have you checked optional updates under windows update advanced options? read my last reply on this thread
Bluetooth Stopped Working after A windows 11 update
Hi, My Ralink Bluetooth PCIe Adapter has stopped working after a windows 11 update this issue same happened on windows 10 now i upgraded to windows 11 and the problem continues after the update. The drivers on this device is up to date and on the status on the device it says: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Windows cannot verify the digital signature for this file. The signing certificate for this file has been revoked.
Does any one have the same problem or has a solution to this problem please tell me it helps a lot thanks!
Device name HP-Ridian
Processor AMD A10-5750M APU with Radeon(tm) HD Graphics 2.50 GHz
Installed RAM 8.00 GB (7.21 GB usable)
Device ID 11F65147-D394-4423-9B6A-BD311E0578DB
Product ID 00331-10000-00001-AA177
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Edition Windows 11 Pro
Version 22H2
Installed on 8/6/2023
OS build 22621.2070
Experience Windows Feature Experience Pack 1000.22659.1000.0
Windows for home | Windows 11 | Devices and drivers
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47 answers
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Anonymous
2024-02-16T11:41:25+00:00 -
Anonymous
2024-02-16T11:22:28+00:00 So, good day to everybody!
I have same problem.
What i am done:
Device Manager -> Universal Serial Bus controllers -> uninstall which with warning message -> download and install bluetooth driver for my Laptop and that's all !
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Anonymous
2024-02-07T09:45:54+00:00 it works I think Bluetooth runs off USB even the adapter in my modern Ryzen requires a separate USB header cable to work.
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Anonymous
2024-02-06T12:27:45+00:00 Click "Driver Details".
It seems you have force installed USB drivers not PCIe. -
Anonymous
2024-02-03T09:02:38+00:00 Can you post a screenshot from device properties with driver information tab?
here you go?
I had to run this installer after disabling driver signature enforcement in advanced startup mode run the setup.exe it will ask to un install then prompt to restart, don't restart from the prompt use advanced startup and disable driver signature enforcement in advanced startup then the installer will open but don't run the installer check for windows updates and install the optional updates under advanced options windows update once windows installs those updates it will install the Ralink driver go to device manager and un install also select the delete driver check box then scan hardware for changes that will install the Mediatek driver you should now have Bluetooth