Very effective solution
Can not get my BitLocker recovery key
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Anonymous
When going to https://account.microsoft.com/devices/recoverykey to get the BitLocker recovery keys of my device, I get an error saying:
"Sorry, something went wrong.
We're not sure what happened but refreshing the page may help, or try again in a little while.
TraceId: lBgh0JGs40W+tj6N.30.98"
Same thing when I would go to https://account.microsoft.com/devices and then click on "info & support" on my device that I need to recover after blue screening and then "Manage recovery keys", which basically takes me to the link mentioned at the top of this post.
This is very frustrating as I can't start working with my brand new laptop that just crashed on me from day 1.
Any reply from people trying if that link works for them is appreciated.
Windows for home | Windows 11 | Recovery and backup
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59 answers
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Anonymous
2023-09-17T15:25:48+00:00 -
Anonymous
2023-09-17T14:43:36+00:00 I was using a newly created account without any devices registered, but I also see this error on this account. Will try on another computer.
Edit. It works! I think it's a web browser problem. It fails in Firefox, but works in Chrome. -
Anonymous
2023-09-17T14:23:26+00:00 Hey, one of my account didn't have any devices with Bitlocker enabled . So one of them should show no recovery codes and when you switch to the account which has Bitlocker codes from the drop down, it will show the codes. Hope this helps.
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Anonymous
2023-09-17T14:09:21+00:00 It didn't work for me. I see an error page on both accounts.
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Anonymous
2023-09-17T11:23:01+00:00 That last tip actually worked for me. Created new account for it this time and tried to open recovey page with it before going back to main.