Can not get my BitLocker recovery key

Anonymous
2023-09-15T14:07:02+00:00

When going to https://account.microsoft.com/devices/recoverykey to get the BitLocker recovery keys of my device, I get an error saying:

"Sorry, something went wrong.

We're not sure what happened but refreshing the page may help, or try again in a little while.

TraceId: lBgh0JGs40W+tj6N.30.98"

Same thing when I would go to https://account.microsoft.com/devices and then click on "info & support" on my device that I need to recover after blue screening and then "Manage recovery keys", which basically takes me to the link mentioned at the top of this post.

This is very frustrating as I can't start working with my brand new laptop that just crashed on me from day 1.

Any reply from people trying if that link works for them is appreciated.

Windows for home | Windows 11 | Recovery and backup

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

59 answers

Sort by: Most helpful
  1. Anonymous
    2024-07-13T11:31:55+00:00

    As I've updated my phone no. New bitlocker key cannot be accessed before 12th August

    So will I be able to use my laptop till then?

    Was this answer helpful?

    0 comments No comments
  2. Neil D 34,305 Reputation points Volunteer Moderator
    2024-03-11T15:04:44+00:00

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-03-11T11:31:12+00:00

    I unable to get the bit locker recovery key anywhere

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-02-24T19:39:48+00:00

    Trying that now thank you I’ll update on what happened in 24 hours

    Was this answer helpful?

    0 comments No comments