G Pro X Wireless plays mute/unmute sound when audio starts or volume is changed

Anonymous
2024-10-24T20:33:55+00:00

I'm having this issue since updating to Windows 11 24H2, I've talked to Logitech support and they said since this is only happening on my PC and not others, its a Windows 11 update issue.

Here is what they said:

I understand your concern. I request you to contact Windows support as you are facing the issue after the Windows 11 update. There are high chances of audio drivers not updated properly. Hence, if you contact Windows support they will help you reinstall the software.

Please advise on how I should proceed, I've also linked a Reddit post with people having the same issue:

https://www.reddit.com/r/LogitechG/comments/1fml5oz/g_pro_x_wireless_plays_muteunmute_sound_when/

No one has found a solution yet

regards,

Taimur Ansari

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2025-03-30T14:14:14+00:00

Fixed w/ KB5053656 3/27/2025.

Was this answer helpful?

5 people found this answer helpful.
0 comments No comments

78 additional answers

Sort by: Most helpful
  1. Anonymous
    2024-12-18T12:47:21+00:00

    Same issue. The playback workaround worked for the first time but as I rebooted my pc, the problem continues.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-12-18T11:21:41+00:00

    yea.. same its happen to me after i install new update.. when I'm not listening to song it will randomly started to pop that beeping sound.. its kinda sad

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-12-06T19:22:16+00:00

    I guess you didn'tunderstand the "playback" part, but I can get an L1 support to help you if you need.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-10-31T20:33:40+00:00

    Hey Kyo,

    It looks like no one has replied, so you'll just have to rely on my input. Do you have any ideas on how to proceed, knowing this is a Windows 24H2 issue only? The Redditors at least feel that is the case anyway.

    regards,

    Taimur Ansari.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments