Win 11 ver. 24H2 causing Brother scanning driver install to fail. How to fix?

Anonymous
2024-12-20T05:11:02+00:00

Hi All,

I have a Brother DCP-7065DN multi-function machine, connected to my Windows 11 desktop computer. I was having some problems with a label printer and pursuant to that I disinstalled the Brother software and re-installed it. Since the re-install, the Brother printer driver installed but the scanner driver installation failed. I've tried multiple times.

Brother has noted this as a problem with Windows 11 Version 24H2. (See attached link.)

Does anyone have a solution to this problem?

https://help.brother-usa.com/app/answers/detail/a_id/187053?_gl=1124hl0o_gcl_auMTY1NjAxNzU3Ny4xNzM0NjY4ODM1LjE0NzAxMTMwNjAuMTczNDY2ODg2MS4xNzM0NjY5NDQx_gaNzI5Njg4NTQyLjE3MzQ2Njg4MzQ._ga_NCEW43SJ8W*MTczNDY2ODgzNC4xLjEuMTczNDY2OTQ0MS4zMy4wLjU4OTczNDE4OA..

Thanks.

Nancy

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2025-01-22T06:57:43+00:00

    IT Administrator's fix (see above) seemed to work for everyone.

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  2. Anonymous
    2025-01-22T06:57:11+00:00

    IT Administrator's fix (see above) seemed to work for everyone.

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  3. Anonymous
    2025-01-20T21:10:07+00:00

    Brother MFC-9340CDW and Brother DS-940DW having same issues. I have tried everything out in the windows community to no avail, I am not a happy camper. Windows -PLEASE ADDRESS AND FIX.

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  4. Anonymous
    2025-01-19T21:32:44+00:00

    Glad to see someone posted about this. I've been batting my head against the wall for a week with this one. I recently decided to wipe my drive and reinstall Windows from scratch. Can't get cc4 to install properly since.

    Hope there's some kind of a fix soon. Would hate to have to wipe again and start from scratch installing it before 24H2.

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  5. Anonymous
    2025-01-18T03:04:21+00:00

    I did it. Thank you so much!

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