Win 11 ver. 24H2 causing Brother scanning driver install to fail. How to fix?

I tried the solution on my Brother MFC-J6920DW and MFC-J6940DW. The latter was specially purchased new because the 20DW turned out to be incompatible with Windows 11. Unfortunately, the solution does not work on both machines. I had silent hopes because after a week I had been working with Brother's IT specialists here in the Netherlands, without results.

Unfortunately, we have to wait and see what solution the IT guys from Brother and Microsoft will come up with.

Interesting, as the MFC-J6940DW is MOPRIA certified for the Print/Scan features where the 6920DW is not. One would think that going for this Mopria certification as a basis for compatibility would have satisfied your connectivity. Clearly the issue is outside just drivers - as they state:

" Windows also supports Mopria certified devices making printing and scanning easy whether you are at work, at home, or on-the-go. When installing a new printer or scanner, and a Windows Update is not available, Windows will automatically install the Mopria certified printer or scanner."

Search your printer here:

https://mopria.org/

I tried the solution on my Brother MFC-J6920DW and MFC-J6940DW. The latter was specially purchased new because the 20DW turned out to be incompatible with Windows 11. Unfortunately, the solution does not work on both machines. I had silent hopes because after a week I had been working with Brother's IT specialists here in the Netherlands, without results.

Unfortunately, we have to wait and see what solution the IT guys from Brother and Microsoft will come up with.

You can download the drivers from Brother for Windows 11. Just search on Brother website for them. Then it will work. I tried the suggested workaround on a brand new computer that I had installed the drivers on, and it worked. Never mind, I see reading through the thread that you got it fixed.

This appears to be an issue because of Windows ceasing the need for individual printer drivers through Mopria Printing. You can see more about that here and find a list of printer models that are certified to work with Windows 11 and other versions that no longer require printer / scanner drivers. For instance my Brother model MFC-J470DW is certified for printing but not scanning. See Mopria dot org.

Thanks all for curing my headache with the fix mentioned here!

Right.

By the way, did you try my simpler method:

Go to Device Mgr

Double click on Imaging Devices

R click on Brother machine name

Choose Uninstall

(Wait for uninstall to finish)

Restart computer

I have had no trouble since I tried this over a month ago.

Who knows what'll happen the next time they update and "improve" Windows, however. :)

The method works, thank you. But this is a temporary solution, as there have been a lot of messages in the Windows application log about problems with the scanner (its software cannot register something in the registry, there are failures, Windows locks may be installed).