Win 11 Widget Board all Black - asks to install Dependencies, but nothing happens...

Hello again Sandeep,

This is straight uphill. This is the observations I made:

Open >Microsoft Store> Click on >Library and >Get updates... If there are updates for any apps, especially those related to Windows or UI components, install them.

The Get Updates section in Library does not exist:

![](https://learn-attachment.microsoft.com/api/attachments/606841fd-4b12-425d-8c17-18b185987d68?platform=QnA

-You can try repairing or resetting the Widgets app through Windows Settings:

Go to Settings > Apps> Apps & features

There is no subsection in Apps named Apps & Features:

![](https://learn-attachment.microsoft.com/api/attachments/b5416b5d-1171-40c2-8086-b8dedd1061a7?platform=QnA

Find Widgets or MicrosoftWindows.Client.WebExperiencein the list.

Where??

Click on the three dots next to it and select Advanced options

click Repair or Reset Start with Repair and if that doesnt work, try Reset

-The Microsoft.UI.Xaml.dll is part of the Windows App Runtime, so reinstalling this might help

Open PowerShell as Administrator.

• Uninstall the current version:

Get-AppxPackage -Name Microsoft.WindowsAppRuntime.Singleton | Remove-AppxPackage

Running Get-AppxPackage -Name Microsoft.WindowsAppRuntime.Singleton | Remove-AppxPackage gives no result in PowerShell Admin:

![](https://learn-attachment.microsoft.com/api/attachments/a5eafb79-a462-4aae-a9fe-27d44c3a61a4?platform=QnA

After uninstallation, restart your PC.

Then, reinstall using:

winget install Microsoft.WindowsAppRuntime

Sone of the information you deliver might probably come from another version of Windows 11?. I am running version 24h2.

It is confusing you give me directions I can't locate in settings. I am sorry and I am not trying to be impolite, but I can't locate what you suggest and I can't make the command in Powershell work...

Sandeep -Please verify.

Best, Anders

The Event Viewer log indicates that the WidgetBoard.exe application is crashing due to an issue with Microsoft.UI.Xaml.dll. Lets try to fix it:

-Since the error involves Microsoft.UI.Xaml.dll, ensure you have the latest version might resolve the issue:

Open >Microsoft Store> Click on >Library and >Get updates... If there are updates for any apps, especially those related to Windows or UI components, install them.

-You can try repairing or resetting the Widgets app through Windows Settings:

Go to Settings > Apps> Apps & features

Find Widgets or MicrosoftWindows.Client.WebExperiencein the list.

Click on the three dots next to it and select Advanced options

click Repair or Reset Start with Repair and if that doesnt work, try Reset

-The Microsoft.UI.Xaml.dll is part of the Windows App Runtime, so reinstalling this might help

Open PowerShell as Administrator.

• Uninstall the current version:

Get-AppxPackage -Name Microsoft.WindowsAppRuntime.Singleton | Remove-AppxPackage

After uninstallation, restart your PC.

Then, reinstall using:

winget install Microsoft.WindowsAppRuntime

If you need further assistance or if any of these steps are unclear, please let me know.

Hello Sandeep,

Thanlks for not giving up on this! - this is what I did:

-Try Open PowerShellas Administrator (Win + X, then select Terminal (Admin)).

Run the following command:

Get-AppXPackage -AllUsers | Where-Object {$_.Name -like "*WebExperience*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your PC after this. DONE - note attached screen dump.

-Corrupted system files might be the cause. Run SFC and DISM to check and repair:

Open >Command Prompt> as Administrator.

Run:

sfc /scannow DONE Successfully. No violations

After SFC completes, run DISM: DONE Successfully

DISM /Online /Cleanup-Image /RestoreHealth DONE Successfully

I am sorry to say the issue still persists.If I could just download the Dependencies it asks for manully. To click Install just starts a never ending rotating circle!

PS. I found this event in the Event Viewer. This might help us to take further action:

Log Name: Application

Source: Application Error

Date: 06/04/2025 14.55.28

Event ID: 1000

Task Category: Application Crashing Events

Level: Error

Keywords:

User: JETTES-PC\jette

Computer: Jettes-PC

Description:

Faulting application name: WidgetBoard.exe, version: 525.5100.60.0, time stamp: 0x67dd8e54

Faulting module name: Microsoft.UI.Xaml.dll, version: 3.1.5.0, time stamp: 0x69b4a9aa

Exception code: 0xc000027b

Fault offset: 0x0000000000405295

Faulting process id: 0x26C8

Faulting application start time: 0x1DBA6F2C495AD43

Faulting application path: C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_525.5100.40.0_x64__cw5n1h2txyewy\WidgetBoard.exe

Faulting module path: C:\Program Files\WindowsApps\microsoft.windowsappruntime.1.5_5001.373.1736.0_x64__8wekyb3d8bbwe\Microsoft.UI.Xaml.dll

Report Id: 84993a1b-8acf-4a3f-b650-739cc729e3fb

Faulting package full name: MicrosoftWindows.Client.WebExperience_525.5100.40.0_x64__cw5n1h2txyewy

Faulting package-relative application ID: Global.WidgetBoard

Event Xml:

1000

0

2

100

0

0x8000000000000000

1593

Application

Jettes-PC

WidgetBoard.exe

525.5100.60.0

67dd8e54

Microsoft.UI.Xaml.dll

3.1.5.0

69b4a9aa

c000027b

0000000000405295

0x26c8

0x1dba6f2c495ad43

C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience\_525.5100.40.0\_x64\_\_cw5n1h2txyewy\WidgetBoard.exe

C:\Program Files\WindowsApps\microsoft.windowsappruntime.1.5\_5001.373.1736.0\_x64\_\_8wekyb3d8bbwe\Microsoft.UI.Xaml.dll

84993a1b-8acf-4a3f-b650-739cc729e3fb

MicrosoftWindows.Client.WebExperience\_525.5100.40.0\_x64\_\_cw5n1h2txyewy

Global.WidgetBoard

Very sorry to hear about your issues with your Windows. I will be happy to help you out today. Please try following steps:

as you have already tried reinstalling the Windows Widgets via PowerShell and it didn't resolve the issue... here are some additional steps you take to troubleshoot :

-Check your system is fully updated as Microsoft often releases fixes for such issues in updates.

-Sometimes,clearing the cache of the Microsoft Store can resolve issues with apps installed from there... including the Widgets.

Open >Run (Win + R), type wsreset.exe, and press Enter. This will reset the Windows Store cache. After it completes, restart your computer.

-Re-registering the app might help if there a registration issue.

-Try Open PowerShellas Administrator (Win + X, then select Terminal (Admin)).

Run the following command:

Get-AppXPackage -AllUsers | Where-Object {$_.Name -like "*WebExperience*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your PC after this.

-Sometimes third-party software can interfere with Windows features. Check if any recently installed software might be causing the issue.Temporarily disable or uninstall any new software or antivirus that might be interfering.

-Corrupted system files might be the cause. Run SFC and DISM to check and repair:

Open >Command Prompt> as Administrator.

Run:

sfc /scannow

After SFC completes, run DISM:

DISM /Online /Cleanup-Image /RestoreHealth

Restart your PC after these commands finish.

If you need further assistance or if any of these steps are unclear, please let me know.

Hi again Femi,

I did:

1# 1. Open Terminal as an Administrator (Win + X and select Terminal (Admin)).
2. Run these commands one at a time:
DISM /Online /Cleanup-Image /RestoreHealth (everything okay)
sfc /scannow (everything okay)

2# Created a new user account (administrattor) - same annoying problem on the Widget Board.

Sorry. I hope you have more troubleshooting actions we can try. It seems quite hopless as I once installed a repir version of Windows 11 (24h2) that did no changes, too.

Best,

Anders