Win 11 Widget Board all Black - asks to install Dependencies, but nothing happens...

Anonymous
2025-04-02T15:58:08+00:00

Just had to reinstall Windows 11, 2h24, on our Lenovo T15. Everything works fine but the Widget Board. When I click the Taskbar Icon (shows no activity) the Widget Board loads but is nothing but black. When clicking on it, a message says "Additional Dependencies are needed to download and install" But when I click the install button the circle starts turning around. On and on forever. Nothing happens.

How do I fix this issue to make the Widget Board work again?

Windows for home | Windows 11 | Performance and system failures

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  1. Ramesh 181.8K Reputation points Volunteer Moderator
    2025-05-16T16:03:46+00:00

    Hi Anders,

    This thread might help.

    How to reset file history back to original settings - Microsoft Community:

    https://answers.microsoft.com/en-us/windows/forum/all/how-to-reset-file-history-back-to-original/ac479d9b-3977-473e-87e8-b48ddd7cb5c7

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  2. Anonymous
    2025-05-16T16:00:49+00:00

    Hi Ramesh;

    I need to know how to delete a prior File History configuration. I messed up when doing this first time. Long story, but how to remove the old configuration so it does not pop up every time I need to choose a network drive. I have two configurations and and the very first one that does not work as Windows says "the path is unknown".

    There should be a delete option when the configuration is highlighted, but there is no such thing.

    Can you help - or do I need to open a new case?

    Best, Anders

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  3. Ramesh 181.8K Reputation points Volunteer Moderator
    2025-05-07T16:07:38+00:00

    Hi Anders,

    In that case, the Macrium Rescue media will be needed. You should be able to access the NAS from the rescue media, and this documentation should help.

    Accessing network shares in Windows PE - KnowledgeBase v7.2 https://knowledgebase.macrium.com/display/KNOW72/Accessing+network+shares+in+Windows+PE

    I'm not sure if the settings are the same in ReflectX (the latest version, which is subscription-based). I'm using the grandfathered edition, I think v8.x (free).

    Resolving Rescue Media Network Issues - Macrium Reflect Knowledgebase: https://knowledgebase.macrium.com/display/KNOW72/Resolving+network+issues+in+Windows+PE You can also copy the backup images to the USB disk and access them if the NAS is unreachable in a worst-case scenario.

    The backup images look like this. The larger ones are full backups, and the smaller ones are incremental backups. I'm retaining the full backups for 12 weeks, just in case. That's why a lot of backup images in that folder.

    You can put them in a folder on your USB disk and access them from the Macrium Rescue WinPE environment.

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