update 1903 sound problem

you could try the latest drivers from the creative website and the audio troubleshooter before rolling back to 1809

settings -> update & security -> troubleshoot playing audio

looking through the feedback, it seems nobody else has mentioned that card, but then most don't mention the sound card they are using, although I believe it is reported in the telemetry.

I have been unable to confirm that the problem affects other creative cards but it is possible.

I am using a VIA chipset like 22 something or 21 something with the very same problems. What is needed is a mixer program to go into windows which most probably can vector the sound data anywhere one may want it to be. Such a mixer program should be written by Microsoft and included within the operating system.

I Updated to 1903 using a windows image file then updated all my drivers, I used the latest audio driver by gigabyte who manufactured the motherboard. I had to uncheck the listen box for line in and make line in be the default everything for recording and now the other programs like recallpro and audacity will record unlike before. I set the driver to 192000 sps and 24 bits and all seems now to be OK. 1903 is actually functioning better than the previous windows 10 except the USB wl mouse which always gives me troubles by being temperamental ever since wireless came out. I would rather see things be fiberoptical than wireless since glass fishing lines do not pick up or transmit less than light waves. This case is now closed for myself. Good Luck Cruel World :-)

I went to gigabyte and updated my sound driver to what they wanted then I just let things be and all seems ok now. never had the sound work so well it now functions as expected for via 2021 chips. (Vista Time Period I believe). You must also flash your BIOS before installing the audio driver. Flash to the latest beta.

Thanks. It works with SB audigy 4.

Thats not good microsoft broke it they should come up with a fix not the sound car Manufacturer iff you got a older card the manufacturer will not make drivers so its on microsoft to fix

I have the same problem with Reaktek sound card.  Working ok before upgrade to 1903

Renwick

Amazing how Microsoft would push an update that is broken. I spent 2 days with 2nd tier support. They blamed it on MSI stating they have not updated their drivers. I have a MSI gaming motherboard. When I plugged the audio jack to the onboard sound my speakers were working. When I plugged it to my Creative Lab sound card I got no sound. My sound card is Soundblaster X-Fi Extreme Music. Old card but works like a charm for gaming, music, videos etc. Why would I buy a new one when this one works great!!!  It is not a MSI driver issue. It is a Microsoft issue. I had to format my HD because version 1903 would not revert back to my previous version.  I formatted my HD and reinstalled windows back to 1809 and I  have no sound issue. The last tech guy admitted it's a Microsoft problem.  I urge others not to install 1903 if you have a Realtek or Creative Lab sound card. Microsoft has issues which they need to address and fix.

Try reloading the software from the Card manufacturer.