Unable to turn off “Restricted Mode is enabled by your network administrator” in YouTube, but I AM the administrator. Help!

Anonymous
2018-04-24T15:11:11+00:00

Unable to turn off “Restricted Mode is enabled by your network administrator” in YouTube, but IAM the administrator. Help!

Hi all,

Here’s the nub of the problem: 

YouTube says: “Restricted Mode is enabled by your network administrator.” but I AM the administrator of my own home pc. I'm totally mystified as to how this got activated in the first place and I can't find a way of undoing it. How do I switch this off?!?

I’m using Windows 7 and Google Chrome on a home computer. Any chance anyone could help me (and the no doubt countless others out there plagued with the same problem) out?

I’ve already trawled YouTube and Chrome forums on this and have drawn a dud at every turn. No help there. The problem is not a Family Safety issue, as I don’t have a family account. So you are quite possibly my last hope of resolving this.

I’ve even tried the regedit route (i.e. switching the HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome\ForceSafeSearch register key value to 0), but that, too, was a dead end because no such Google key or policy exists in the Policies folder on my pc.

I’m not a PC expert, so you may need to spell things out in fairly plain English for me.

Big, big thanks in advance for any assistance with this.

Windows for home | Previous Windows versions | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

154 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-10-23T16:51:18+00:00

    That is not how most of us see this screen , we see the " Restricted mode has been enabled by your network administrator"

    HERE's WHAT I DID TO FIX THIS ISSUE FOR MYSELF:

    I went onto the security software on my computer - FortiClient in my case , firewall app/security solution/antivirus/whatever you might want to call it, and disabled the Web-Filtering 

    Refreshed the youtube page and viola! it plays the video.

    Look for any security application on your machine which is trying to restrict your web content in any manner, that is where you would want to tinker. Good luck and let me know if that helps !

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  2. Anonymous
    2018-08-08T19:10:20+00:00

    I solved the issue.  Hopefully it works for you.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  3. Anonymous
    2018-08-09T10:11:03+00:00

    I have the same issue! Already tried everything and nothing worked. Please update me if you manage to fix the issue.

    Oh and I should mention this issue happens on my windows computer, on my mac, and on my phone when they're connected to my wifi.

    Was this answer helpful?

    10 people found this answer helpful.
    0 comments
  4. Anonymous
    2018-08-09T05:57:31+00:00

    Nope, after all that work it did absolutely nothin.

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments
  5. Anonymous
    2018-08-09T09:14:26+00:00

    I have the same issue! Already tried everything and nothing worked. Please update me if you manage to fix the issue.

    Was this answer helpful?

    8 people found this answer helpful.
    0 comments