Unable to turn off “Restricted Mode is enabled by your network administrator” in YouTube, but I AM the administrator. Help!

Anonymous
2018-04-24T15:11:11+00:00

Unable to turn off “Restricted Mode is enabled by your network administrator” in YouTube, but IAM the administrator. Help!

Hi all,

Here’s the nub of the problem: 

YouTube says: “Restricted Mode is enabled by your network administrator.” but I AM the administrator of my own home pc. I'm totally mystified as to how this got activated in the first place and I can't find a way of undoing it. How do I switch this off?!?

I’m using Windows 7 and Google Chrome on a home computer. Any chance anyone could help me (and the no doubt countless others out there plagued with the same problem) out?

I’ve already trawled YouTube and Chrome forums on this and have drawn a dud at every turn. No help there. The problem is not a Family Safety issue, as I don’t have a family account. So you are quite possibly my last hope of resolving this.

I’ve even tried the regedit route (i.e. switching the HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome\ForceSafeSearch register key value to 0), but that, too, was a dead end because no such Google key or policy exists in the Policies folder on my pc.

I’m not a PC expert, so you may need to spell things out in fairly plain English for me.

Big, big thanks in advance for any assistance with this.

Windows for home | Previous Windows versions | Security and privacy

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  1. Anonymous
    2018-10-23T16:36:09+00:00

    Hello Everyone,

    I broke my head over this issue for an hour only to find out that its the WebFilter on my Firewall that is enabling the restricted mode on youtube. Turn off the WebFilter and viola. Videos play like a charm!

    Hope that helps. 

    Regards,

    Umair H

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  2. Anonymous
    2018-10-09T23:48:39+00:00

    For me it was the ISP that had the restriction.  To test simply sign off the wifi you are currently using, use personal hot spot to access the internet.  If you aren’t in restricted mode then the restriction comes from your ISP.

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  3. Anonymous
    2018-08-10T06:39:29+00:00

    Sign into Youtube.

    Click your icon at top right corner.

    See picture below---

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  4. Anonymous
    2018-10-14T22:05:58+00:00

    not sure what you mean but the restricted mode glitch is only happening my on computer, my phone and tablet aren't restricted. But my  isp has restricted mode disabled for all devices

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  5. Anonymous
    2018-08-10T07:08:04+00:00

    I have the same Issue on my macbook pro google chrome browser , start on July 6th

    it says Restricted Mode is enabled by your network administrator.

    Does anybody already fix this problem?

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