Your PIN is no longer available

Anonymous
2018-07-16T23:06:09+00:00

I am unable to login into my computer (windows 10). I get the message “your pin is no longer available due to a change the security settings on this device. You can set up your pin again by going to settings/accounts/siding options.”  There are no other options for signing in. Does anyone know what to do to login?

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-08-08T03:46:18+00:00

Same here, ended up having to hold down Shift key as I clicked Restart from the power icon in corner of log in screen.  Then selected Reset PC/keep personal files.

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  1. Anonymous
    2019-04-27T19:38:06+00:00

    Hi Dan,

    To remove your PIN, you need to be able to login.

    There is no way to login. 

    Can you please comment ?

    BRs

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  2. Anonymous
    2019-03-30T03:43:04+00:00

    I have did an update that you all notified me to do, i can't get back into my account via pin and don't remember the password, so i reset my system with keep personal files and still can't get into my computer under one of my admin profiles.

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  3. Anonymous
    2019-01-24T07:38:22+00:00

    Ok i figured this out!!!  At the screen you would normally log into but showing the error message instead.. first click the logo button plus L.. while holding that (do not let go of logo + L) there is a power logo on bottom corner of screen that pulls up a menu highlight the work “restart” still while holding logo+L press the shift button and hold that down as well then click the restart option it will pop up a menu. You can reset from there.

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  4. Anonymous
    2019-01-20T06:43:24+00:00

    Razanal, Please long press the SHIFT Key and scroll to the power icon and restart.

    You will get the (Choose an Option) Blue screen. 

    Goto TROUBLESHOOT > ADVANCE OPTION > (See more recovery option) STARTUP SETTINGS > RESTART 

    You will enter into Safe mode with basic features. 

    Press Windows Key + R

    Type MSCONFIG 

    You will get System configuration prompt. 

    Goto BOOT tab > Uncheck SAFE BOOT & Press APPLY 

    Goto GENERAL tab > Click NORMAL STARTUP & Press APPLY 

    Now RESTART.

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