Your PIN is no longer available

I am having the same issue but i cannot get past the loogin screen so I am unable to login to make ANY changes.

Before you had setup a PIN, you needed to have a password setup. So, sign in with your password then do the following:

Delete NGC folder and add a new PIN code

Go to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC.

In NGC folder delete all the files. To do so you must be logged as Administrator.

delete the temp folder within the NGC folder

Now go to Settings > Accounts > Sign-in Options.

Click Add a PIN and add a new PIN code for your account.

Now the PIN login should be working again.

Switch to local account and add a PIN code

Option 2:

try to switch to local account, and the add a PIN code. Here’s how to do that:

Go to Settings > Accounts and locate your account.

Click Sign in with a Local Account instead.

Follow the instructions to set up a local account.

Sign out and sign in with your local account.

Now add a PIN code.

After you’ve added your PIN code you need to locate your account under the Accounts section in Settings.

Choose Sign in with a Microsoft Account instead.

That’s it, PIN login should be working now for your account

Hard to remove the PIN if you can't login.  Please read the thread.

My pin isn’t available and facial recognition doesn’t work and it doesn’t give me an option to log in with a password so I have no idea how to get into my surface laptop