Same here, ended up having to hold down Shift key as I clicked Restart from the power icon in corner of log in screen. Then selected Reset PC/keep personal files.
Your PIN is no longer available
I am unable to login into my computer (windows 10). I get the message “your pin is no longer available due to a change the security settings on this device. You can set up your pin again by going to settings/accounts/siding options.” There are no other options for signing in. Does anyone know what to do to login?
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
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Anonymous
2018-08-08T03:53:52+00:00 I have the same problem. There is no option to login with a password. It seems this is a Windows S feature that removes password login with you use Windows Hello (PIN and/or facial recognition). I have no way to login to the computer. Facial recognition says I need to use PIN. PIN doesn't work with error stated above.
Same here, ended up having to hold down Shift key as I clicked Restart from the power icon in corner of log in screen. Then selected Reset PC/keep personal files.
Well see whenever I try to reset my PC it asks for my BitLocker Key number and since it wants me to login to my college’s account I have to contact an administrator or something and I have no idea who I would even attempt to talk to about that. I’m at a loss of what I have to do.
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Anonymous
2018-09-20T15:06:02+00:00 Delete NGC folder and add a new PIN code
Go to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC.
In NGC folder delete all the files. To do so you must be logged as Administrator.
delete the temp folder within the NGC folder
I had some issues accessing/deleting content from the NGC folder: it has no owner and cannot be accessed by the administrator account either. I didn't really want to change the ownership of the folder as I wasn't sure of potential repercussions for doing so, so I found a different method instead:
An alternative, and probably better way to delete your pin (requires being logged in to the account, however):
- Press Windows + I to access the settings
- Go Accounts > Sign-In Options
- Under PIN, click the blue text "I forgot my PIN" (it can take a while to load)
- Follow the steps through logging into your account
- When the dialogue box opens to enter a new PIN, instead click "Cancel"
- Confirm you wish to set up a pin later
From here you can go back to the Sign-In Options and add a PIN.... this seemed to enable the sign-in option for me, anyway.
Edit: Just for clarity, my exact problem was that I could sign in with facial recognition and password, however the PIN was disabled for some reason: changing the pin in the settings didn't work, but the above method did.
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Anonymous
2018-09-08T13:28:12+00:00 I fixed this issue by simply removing the pin and then setting up a new one
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Anonymous
2019-08-14T03:09:45+00:00 HELP!
Please read below . . .
We appreciate everyone's input, but please understand . . . many of us cannot log-in because our computer will no longer accept our password/pin.
Allow me to repeat . . .
Many of us cannot log-in because our computer will no longer accept our password/pin.
No matter how many tricky ways you show us to "get in" to our Windows 10 . . . THEY ALL REQUIRE A WORKING PASSWORD.
ALAS . . . OUR PASSWORDS NO LONGER WORK!
Excuse the shouting, but can anyone provide a solution THAT DOES NOT REQUIRE A PASSWORD or some solution besides wiping our hard-drives . . . which even that may require a password . . .
Thank you all in advance for your coming aid . . .