Your PIN is no longer available

Anonymous
2018-07-16T23:06:09+00:00

I am unable to login into my computer (windows 10). I get the message “your pin is no longer available due to a change the security settings on this device. You can set up your pin again by going to settings/accounts/siding options.”  There are no other options for signing in. Does anyone know what to do to login?

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-08-08T03:46:18+00:00

Same here, ended up having to hold down Shift key as I clicked Restart from the power icon in corner of log in screen.  Then selected Reset PC/keep personal files.

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  1. Anonymous
    2020-10-30T18:59:19+00:00

    Sorry, I posted this in the wrong spot moments ago.

    Anything I do brings me back to 

    "something happened and your PIN isn't available. Click to set up your PIN again."

    with a link to:  Set up my PIN

    I click it, and it comes back to the above.

    I tried holding the shift key to restart in safe mode, but it comes right back to the same "something happened..." prompt. 

    Any ideas anyone?

    Per microsoft suggestion, I did a clean boot prior to this happening.

    Thanks to anyone who can help - I'm days and days into this now with no luck logging into the computer to begin troubleshooting

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  2. Anonymous
    2018-12-25T17:05:32+00:00

    Thank you.

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  3. Anonymous
    2018-10-21T01:06:29+00:00

    Has anyone gotten back with you on this? I'm having the same problem and can't find any solutions.

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  4. Anonymous
    2018-09-16T20:09:23+00:00

    I am unable to login into my computer (windows 10). I get the message “your pin is no longer available due to a change the security settings on this device. You can set up your pin again by going to settings/accounts/siding options.”  There are no other options for signing in. Does anyone know what to do to login?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments