Bose QuietComfort 35 not working on Windows 7 (64bit Professional)

Anonymous
2016-08-06T01:34:52+00:00

Im having issues with my Bose QC35, i have successfully installed (or at least i think i did it). But i cant play any sound on them, is like they are not paired at all. After a few minutes the QC35 gets off saying there is no device available.

Just to add, the QC35 are working perfectly fine with my android phone and also other laptop with Windows 10

Bluetooth Devices:

Bose QC35 Properties:

If i go to the operation windows (right click on the BT device icon)

When i go to sound devices i cant see the QC35. (same if i try from Skype, Spotify, etc)

I have already downloaded the latest driver for the bluetooth from Dell, restarted the laptop hundred of times and also contacted Bose without luck

If anybody can shed some light on this i will very gratefull

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2017-08-24T08:27:21+00:00

    THANK YOU <3

    Was looking for a really long time on how to fix this, and tried every other solution up til this point.

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  2. Anonymous
    2017-08-21T04:54:25+00:00

    The step by step instructions referenced by ChristoperDens worked for me: bose_win7_workaround_update1.pdf.  The end result is very elegant support for Bluetooth 4.0.  My Bose Quiet Comfort 35 headset is finally working well.

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