Bose QuietComfort 35 not working on Windows 7 (64bit Professional)

Anonymous
2016-08-06T01:34:52+00:00

Im having issues with my Bose QC35, i have successfully installed (or at least i think i did it). But i cant play any sound on them, is like they are not paired at all. After a few minutes the QC35 gets off saying there is no device available.

Just to add, the QC35 are working perfectly fine with my android phone and also other laptop with Windows 10

Bluetooth Devices:

Bose QC35 Properties:

If i go to the operation windows (right click on the BT device icon)

When i go to sound devices i cant see the QC35. (same if i try from Skype, Spotify, etc)

I have already downloaded the latest driver for the bluetooth from Dell, restarted the laptop hundred of times and also contacted Bose without luck

If anybody can shed some light on this i will very gratefull

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2017-03-26T00:20:20+00:00

    Thank you, Manny81! I was able to update from version 1.10 to 1.20.  Bose did not make the existence of its Bluetooth update page obvious to me when I went to their Website and looked up support topics.  Thanks again!

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  2. Anonymous
    2017-03-24T17:03:07+00:00

    I struggled with this for months. Tried all steps in all forums to no use. Then somewhere I read the solution and that worked for me. Find out what is the chipset for your bluetooth. Then go to the website for that chipset directly. In my case I went to Intel website to download the drivers. That worked like a charm. I tired upgrading the driver through microsoft or through HP (which was the make of my laptop) but that did not work for me. This works like a charm and I can make calls and listen to music without any problems.

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  3. Anonymous
    2017-03-13T18:56:45+00:00

    Hi Andy,

    I have also been looking for a solution since months.

    I tried your workaround first, but could not get past step 11. Whenever I clicked on OK, the same message would just pop-up again and again. Maybe it was because I have a built-in and not USB type Bluetooth adapter?

    But then I tried the WIDCOMM Bluetooth Driver you are offering on your site and ... yes, it works! Incredible! Thank you!

    Just a small warning to everyone: The driver automatically installs some small "EasyBits" games without asking. They seem to be harmless, but nevertheless I deleted them afterwards from the WIDCOMM directory.

    Best regards

    Michael

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  4. Anonymous
    2017-03-02T15:55:35+00:00

    Praise the lord it worked! Many thanks!

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  5. Anonymous
    2017-01-18T13:23:33+00:00

    hello alexandro i got the same problems.

    ( !! EXACTLY the same !! )

    i am pretty sure it's cause the bose quiet 35 use only bluetooth 4.1 my computer have a card compatible 4.0 but if the item use only 4.1 it doesn't works ( i have not tested yet but it's the only explanation i got ).

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