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I have a particular problem for which I have not found a solution.
I purchased 1 TB of One drive storage. The data transfer from my PCs and android devices is very slow to the point where it is becoming unusable. Folders are uploading from my PC to One Drive but in many cases not their data. When I open the folders in Outlook.com or on another device or PC, I often receive a message 'Folders are empty', or conversely, on another PC the folders simply have no contents.
I am trying to ascertain the cause but it is proving difficult. Below is a possible cause of issue:
I am based in Australia. When I opened my hotmail account some years ago in Australia, for some reason I was given a .uk hotmail address. Whilst I used the service primarily for email it was not a problem. However, I am wondering now if OneDrive is backing up my data to a UK server rather than one in Australia and that is causing the problem. I have thought of closing my hotmail/outlook.com account and opening a new one but I would prefer not to do that. I would like to retain my entitlements through my current account. When I purchased the 1 TB storage it was with a license for Office 2013 (2 PCs) and for one portable device. I want to retain the office license. I have an android tablet and when MS releases Office for Android, I would like to use the remaining license on it.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
"Slow upload speeds can be an issue with a user's Internet Service Provider, network card, connection type, size of upload, and other things. If the folder is getting used, then the server will throttle the speed to ensure it is not overloaded for others."
I tried to upload to onedrive after over an hour half remains. I did the same files to google drive it took 15 minutes, It ain't the internet connection, it has to be onedrive.
Hey Sharief! What's up with giving us a link that leads NO-WHERE!
Really! Useless!
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Long story short; Upload and download rates at onedrive are **** and have been **** for years. Don't use it for files you might need quickly. You might use it for long term backups or for the camera roll from your phone..
From home uploading goes around 500 kb/s and downloading about 2 mb/s with 1gb up/down fiber connection.
Using whatever windows phone, android phone, computer or even a surface tablet or samsung SUR40 does not make it quicker.
From my work (data center :D ) it doesn't go any faster but stays at around the same rates, even though we have a lightning fast connection.
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Haven't noticed it before but when I had to upload a 100 or so pics from an iphone, I couldn't believe the problems. I could only drag about 10 files at a time or it would fail. Even with 10 the speed is painfully slow. Like everyone esle here I use dropbox and google drive and have never sen anything like this so it's definitely on Msft's end. I feel bad for the people that actually pay for this crappy service.
