KB2862330 fails to install

Anonymous
2013-10-08T23:44:09+00:00

Update KB2862330 repeatedly fails to install on Windows 7.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2014-01-15T22:36:31+00:00

EJM888, the OP of this thread, wrote:

This update [i.e., KB2862330-V2] was installed successfully on Jan 14, 2014 (Yesterday)

Excellent!  Thanks for your follow-up.

Marking one or more of the posts in this thread as ANSWER will officially close your thread.

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  1. Anonymous
    2014-01-15T23:26:04+00:00

    Yesterday's Patch Tuesday (1/14/14) I got the "revised" KB2862330 update. It was no different than the original. The same damn thing. It produced the same BSOD STOP 0X000000CA after restart that I got before. Had to do a disk image restore and again disable the USB driver that was causing it (hcmon.sys) and only then did it install successfully. And like before, the PC restarted two times.

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  2. Anonymous
    2014-01-15T16:19:22+00:00

    This update was installed successfully on Jan 14, 2014 (Yesterday)

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  3. Anonymous
    2014-01-15T15:27:21+00:00

    Would you be willing to email me at susan-at-msmvps.com so I can get some log files from you?

    Change the -at- to @

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  4. Anonymous
    2014-01-15T11:46:47+00:00

    Hi Gerry,

    Thank you, I gave feedback per the link you provided.

    Cheers, Phil

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