This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Update KB2862330 repeatedly fails to install on Windows 7.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
EJM888, the OP of this thread, wrote:
This update [i.e., KB2862330-V2] was installed successfully on Jan 14, 2014 (Yesterday)
Excellent! Thanks for your follow-up.
Marking one or more of the posts in this thread as ANSWER will officially close your thread.
Yesterday's Patch Tuesday (1/14/14) I got the "revised" KB2862330 update. It was no different than the original. The same damn thing. It produced the same BSOD STOP 0X000000CA after restart that I got before...
It would appear that the OP of this thread (i.e., EJM888) never mentioned a STOP 0X000000CA error so maybe you should begin your own, new thread about your computer & problem?
Or perhaps you'd like to contact my colleague Susan for further assistance?
I hope that nobody clicks the button "Mark as Answer" in the "Answer" posting by MVP!!! The problem might have been answered for MVP, but certainly not for me, nor for others!! It seems thoughtless that MVP assumes that the problem has been "answered"!!!
Hi Susan, I clicked your name in hypertext, but could not find your email address - Phil
Yes, Susan - I will email you, but need advice re sending the log files. - Phil
