KB2862330 fails to install

Anonymous
2013-10-08T23:44:09+00:00

Update KB2862330 repeatedly fails to install on Windows 7.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2014-01-15T22:36:31+00:00

EJM888, the OP of this thread, wrote:

This update [i.e., KB2862330-V2] was installed successfully on Jan 14, 2014 (Yesterday)

Excellent!  Thanks for your follow-up.

Marking one or more of the posts in this thread as ANSWER will officially close your thread.

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  1. Anonymous
    2013-10-20T07:31:32+00:00

    What exact wireless keyboard and mouse are you using?

    Logitech Solar keyboard and mouse K750.  Purchased in Switzerland btw, not sure same as USA.

    Incidentally, thanks for all help you can provide

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  2. Anonymous
    2013-10-20T07:18:57+00:00

    What exact wireless keyboard and mouse are you using?

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  3. Anonymous
    2013-10-20T07:18:17+00:00

    What device encryption virus? If you are referring to CryptoLocker, that doesn't have anything to do with this?

    But I agree, I'll push for easier instructions as this needs work.

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  4. Anonymous
    2013-10-20T06:25:06+00:00

    FYI, some known issues have been posted here.

    http://support.microsoft.com/kb/2862330/EN-US

    Ben, the symptoms of my problem are different than one described in the article you point out.  As I said in a previous post (see below).  Any hint you can provide me?  Shall I try to apply update again but disconnect all USB devices first?  Including getting a wired keyboard and mouse?

    Thanks in advance for all help

    "Hello, I have also issue with KB2862330, however rather than BSOD I hit the problem that my USB system was not working anymore (including wireless keyboard and mouse).  A System Restore fixed the problem.

    If useful the system is an OEM one with an Intel board DZ77SL-50K

    Also and with reference to previous posts, I have KB2533552 installed on my system.

    Now I have hidden the update, and I am awaitng for a fix by Microsoft. Any news on this?"

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