KB2862330 fails to install

Anonymous
2013-10-08T23:44:09+00:00

Update KB2862330 repeatedly fails to install on Windows 7.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2014-01-15T22:36:31+00:00

EJM888, the OP of this thread, wrote:

This update [i.e., KB2862330-V2] was installed successfully on Jan 14, 2014 (Yesterday)

Excellent!  Thanks for your follow-up.

Marking one or more of the posts in this thread as ANSWER will officially close your thread.

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  1. Anonymous
    2013-10-13T11:23:41+00:00

    I go to %windir%\logs\cbs\ and try to drag (or copy/paste) the cbs.log file and I get the error:

    "You don't have appropriate permission to perform this operation"

    I have tried running explorer.exe as administrator and I still get the same message.

    Sorry.

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  2. Anonymous
    2013-10-13T09:42:51+00:00

    Here's my CBS log:

    https://skydrive.live.com/redir?resid=2A1E254ED8B91AB!150&authkey=!AGw1ffQTivJBfc0

    Seagate Tools reported Short Drive Self Test passed.

    Specs:

    https://skydrive.live.com/redir?resid=2A1E254ED8B91AB!151&authkey=!AD6Lf4nVmkPED2I

    Note: download to view this, it's in htm format and when you try to view it on Skydrive it displays only as code.

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  3. Anonymous
    2013-10-13T01:31:03+00:00

    I somehow installed 2862330 on 3 PCs running windows 7 SP1 64-bit+MSE with no problem whatsoever. Also, they all had 2533552 installed back in May. What information can I provide that may help?

    Thanks for the info Cameron.  That info supports one of the working theories, which is that people without 2533552 are hitting the problem.  

    Anyone who has 2533552 and still hit problems, we would love to see the log files off your machine.  Susan provided a list of what we need in post #62.

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  4. Anonymous
    2013-10-13T00:23:59+00:00

    Just indicating you had no issues is good enough, thank you.

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