Microsoft Fix It encountered an unexpected problem and cannot continue.

Nigel

I am reaching the stage where I do not have much more to offer. Let's have a final look at updated files.

Please provide an updated copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your OneDrive (formerly Sky Drive), share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.

Please upload and share with everyone fresh copies of your System and Application logs from your Event Viewer to your One Drive (formerly Sky Drive) and post a link here. You can remove the earlier copies of the logs from your OneDrive.

To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not clear logs whilst you have a continuing problem.

Hi Gerry

I have not knowingly used Hiren's boot CD.

I have not installed Visual Basic Virtual Machine, however:

1. I did load a copy of Microsoft Office 2002 which I think may have run in XP mode. I have uninstalled these now and use Libre Office (very similar and free).
2. I do remember downloading something (could have been MSE) which asked if it could install Visual Basic or similar C+++ seems to ring a bell.

I did a search and have posted the out comes here http://1drv.ms/1lsihlz. The folders it shows are given as empty although I don't recall installing or uninstalling them. Maybe they are loaded as a potential need during the installation process..

I have checked  the folder and there is no msvbm60.dll stored there.

Would it be simpler if you were able to remote on and have a look around? If so we can agree a time and you can see if you can get this resolved.

I am still looking for an answer to the question "What is a user defined breakpoint?"

Thanks for continuing assistance.

Nigel

Nigel

msvbm60.dll is not normally installed on a Windows 7 computer as Visual Basic is being phased out. It gets installed when you install certain applications which need it. Knowing which application is a guessing game.

Have you used a Hiren’s Boot CD?

Have you installed Visual Basic Virtual Machine?

Have a look in your System32 folder at C:\Windows\System32 for msvbm60.dll.

You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.

Hi Gerry

The result was that the specified module failed to load. A search confirmed that msvbm60.dll does not exist.! There are a number of msv files but that one isn't one of 'em.

Nigel

Nigel

Select Start, All Programs, Accessories, right click Command Prompt, and click Run as administrator from the drop down menu. Type regsvr32 msvbm60.dll and press the Enter key.