AMMYY Scam

Anonymous
2013-04-19T00:13:20+00:00

Hello

I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.

He told me that my computer had multiple problems.

He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)

After that, he told me to type in "www.ammyy.com" and hit enter.

Right when he said that, I got suspicious.

I checked their website and it seemed legit.

I decided to google "AMMYY" and I saw "AMMYY scam"

I checked lots of posts having the EXACT same thing

-Indian guy

-AMMYY

-Computer problems

-Work for microsoft.

I hanged up and shut down my computer just in case. (I"m paranoid)

I turned back my computer on and the guy called me again.

He asked me why did I hanged up and I told him it was an accident.

He asked if I downloaded AMMYY yet.

I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.

I ran a full computer scan with Trend Micro Titanium Internet Security.

(Which I trust since it went with my computer)

So my question.

Who are these guys?

How many people work with them?

Why aren't they sued yet?

Is my computer safe?

Thank you

Windows for home | Previous Windows versions | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
bhringer-9380 4,350 Reputation points Volunteer Moderator
2014-11-14T00:28:43+00:00

These fake tech support scams can now be reported to Microsoft, via the following link:

Report a Technical Support Scam

https://support2.microsoft.com/getsupport/hostpage.aspx?oaspworkflow=start_1.0.0.0&wfname=scamsurvey&ccsid=635514050206231635

"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."

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Anonymous
2013-04-19T00:17:27+00:00

You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.

Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited

phone calls to help you fix your computer

http://www.microsoft.com/protect/fraud/phishing/Msname.aspx

Hoaxes and Scams

http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3

Microsoft Consumer Support Center

https://consumersecuritysupport.microsoft.com/default.aspx?altbrand=true&SD=gn&LN=en-us&st=1&wfxredirect=1&gssnb=1

Microsoft Support

http://support.microsoft.com/contactus/?ws=support#tab0

Microsoft - Contact Support

http://windows.microsoft.com/en-US/windows/help/contact-support

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  1. Anonymous
    2014-09-23T21:21:11+00:00

    Mr. Boots I'm taking a CompTIA Certificate A+ class at the community college and I learned about the Belark advisor. Could it be possible for those thieves to install the program onto the victim's remote accessed computer to find out everything about the connection and the model of the computer, or would a worm be enough? I'm starting to like the class and I hope by the end I would become a legit technician. If everyone in this thread is cautious about scams they should be trusting to a trained professional who you hired because with that advisor it shows everything from if you updated your software to your IP address you connected to and finally what kind of computer components you have. Still though you need to open the case to find out the manufacture of some components. There are other ways too, but I'm just using one as an example as to knowing more about the computer.I haven't been far enough to know about virtual machines though.

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  2. Anonymous
    2014-09-23T10:30:42+00:00

    Looks like I am one of the many who have been called by them but i tried to get as much information as possible from them.

    The so called "supervisor" was called Ron Martin (typical Indian name) calling from Server Tech IT Solutions basic in India. The phone number he gave me was 112 577 4285 (which I'm sure was not legitimate).

    After going through eventvwr to look at all the windows logs of hackers (which is isn't) he then tried to direct me to ammyy.com.

    Not sure if this will help get them, but these calls are very annoying.

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  3. Anonymous
    2014-09-20T19:18:47+00:00

    I did permit

    Ammyy Admin - Free Zero-Config Remote Desktop Software, Remote Desktop Connection and Remote Access Software

    www.ammyy.com

    to remotely access my computer. When I would not buy there software "Steve Martin" changed my access code to my computer. 

      Then he called back and said that if I permitted him to have **** with me  he would "unscrew" my computer. After much sexually explicit profanity I asked him if he would like me to turn the recording over to the police. He called me a string of obscenities and hung up.

      That was not enough he called back.

       Now I do not have use of my laptop. Do I drop my computer in the trash?

    Any hail mary move in this case?

    My question:

    How do I access my computer

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