Windows 7 Windows Media Player 12 won't update the library when I add an item to the library - please help!

Anonymous
2009-11-15T23:15:35+00:00

Windows 7 Windows Media Player 12 won't update the library when I add an item to the library, additionally when I delete a file from it's containing folder the media player doesn't remove it from the library. Can you help please?

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2009-11-19T22:11:27+00:00

If all these steps suggested above doesnt work close WMP12 stop all running services and try to open : "C:\Users"Your Username" \AppData\Local\Microsoft\Media Player" and delete all the contained files (maybe copy them to another folder for a backup).

Afterwards open WMP 12 press F3 and the library index works how it is supposed to!

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Anonymous
2009-11-20T18:32:57+00:00

Hello,

For the issue, you may also view the following link for additional information:

You cannot view, add, or delete items in the library in Windows Media Player 11

The steps are also applicable for Windows Media Player 12.

Thank you,

Mary

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2014-10-25T03:58:53+00:00

    If after doing these steps it still doesn't work:

    1. Click Start > All Programs
    2. Right-click Windows Media Player
    3. Click Run as administrator

    This worked for me!

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  2. Anonymous
    2014-10-22T19:05:33+00:00

    thanks its work fine

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  3. Anonymous
    2014-09-08T22:49:45+00:00

    To perform these steps automatically, open Notepad, save the following as Clear_WMP_cache.bat, and run it as administrator. Reboot may be required afterward.

    @echo off

    sc stop WMPNetworkSvc

    timeout /t 2

    del "%USERPROFILE%\Local Settings\Application Data\Microsoft\Media Player" /q

    sc start WMPNetworkSvc

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