Windows 7 Windows Media Player 12 won't update the library when I add an item to the library - please help!

Anonymous
2009-11-15T23:15:35+00:00

Windows 7 Windows Media Player 12 won't update the library when I add an item to the library, additionally when I delete a file from it's containing folder the media player doesn't remove it from the library. Can you help please?

Windows for home | Previous Windows versions | Music, photos, and video

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Anonymous
2009-11-19T22:11:27+00:00

If all these steps suggested above doesnt work close WMP12 stop all running services and try to open : "C:\Users"Your Username" \AppData\Local\Microsoft\Media Player" and delete all the contained files (maybe copy them to another folder for a backup).

Afterwards open WMP 12 press F3 and the library index works how it is supposed to!

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Anonymous
2009-11-20T18:32:57+00:00

Hello,

For the issue, you may also view the following link for additional information:

You cannot view, add, or delete items in the library in Windows Media Player 11

The steps are also applicable for Windows Media Player 12.

Thank you,

Mary

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2014-08-18T22:02:00+00:00

    This worked like MAGIC!!  i can't thank you enough (almost 5 years after your post); hope you see this and know how grateful i am to you.

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  2. Anonymous
    2014-02-05T23:39:54+00:00

    Thank-you!  I had searched very many sites and tried different solutions but yours worked perfectly and was simple.  Thanks for taking the time to post.

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  3. Anonymous
    2013-11-01T22:09:14+00:00

    I had the exact same problem but seemed to have fixed it with the following:

    • uninstall Zune (I had this only for my Win Phone 7 (big mistake) which I don't need anymore)
    • make sure the Windows Media Player library view is open (I leave it minified) when you update the library

    I'm not sure which of these steps actually fixed it but I haven't had a problem since.

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