Type Cover not Working but ...

Anonymous
2017-08-30T22:08:02+00:00

My type cover does not work and I left my surface aside the battery drained. I put it in the socket and the type cover worked. What will it be?

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2018-09-23T20:16:00+00:00

    I'm in the US and have the same issue...

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  2. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2018-09-20T12:28:06+00:00

    Microsoft has not commented on the causes for ANY of these. My best guess is

    that there is something in the update process itself, not any specific update,

    that creates most of these issues. But that is MY *opinion*.

    >Is there a possibility that the problems have a common cause?

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  3. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2018-09-19T10:07:56+00:00

    That reply was to a customer with a different issue, which I called out in that

    thread. He said:" The problem is intermittent, and sometimes I can fix it by

    disconnecting and reconnecting my Surface Cover several times, but mostly I have

    to restart my SP3 several times to get it to work. " - his typecover is not

    totally broken, it works intermittently. I am not asking people with completely

    broken typecover functionality to jump through any hoops.

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  4. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2018-09-19T10:04:25+00:00

    I personally have a SP3 with an LGC battery. I DO understand, believe me.

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  5. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2018-09-19T10:03:30+00:00

    I fully understand the frustration. And I do not think there will be a fix for

    either issue. I can only suggest (if you want to throw more money at it)

    https://www.amazon.com/BatPower-Portable-External-Charging-Smartphone/dp/B076P4P93T

    or something like this for your outdoor adventures (may come in handy for other

    devices as well).

    >I'm not sure how long I should keep subscribing to threads such as this

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