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My type cover does not work and I left my surface aside the battery drained. I put it in the socket and the type cover worked. What will it be?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The problem is obvious and depends on Microsoft, there are hundreds of thousands of reports. I paid SP3, keyboard and surface pen about 1200 € .. I do not give other money to Microsoft .. I move to Apple. Point. Then if you are happy to have made the figure of the stupid and **** .. worse for you, and I'm sorry for you. I will never buy a Microsoft product again. Hello and no more comment, we have all understood .. you broke the balls
So it's almost a year that this firmware has been released?! I have problems with the keyboard for about a month, strange. It seems to me a case of programmed obsolescence by microsoft
Repost from 25^th^ January:
On the 18th December I emailed numerous senior management including CEOs at 1 Microsoft Way (https://www.elliott.org/company-contacts/microsoft/) with my grievance over the SP3 Type Cover issue. The same day I got a response from a Case Manager RE-Escalations.
On the 19th December I had a further response with a Service request Number.
Having packaged the SP3 and type cover up and sent (free postage) to nearest service center in Germany, a few days ago I received a replacement SP4. Admittedly I did have to pay £590 but this was fully refunded on exchange.
Early days but happy to say, at this stage, that I am pleased with how quickly the situation was expedited after the escalation team got a hold of the case. Also worth mentioning that the case manager emailed me almost daily which is comforting when you have shelled out so much cash for what I thought was going to be a service repair.
Remains to be seen whether the situation has been fixed though!
There was also a new pen in the box, apparently a bonus.
Hope this helps.
Is the Microsoft Surface Pro 3 Type Cover compatible with the latest surface (pro 4-5-6)? All I have to do is try to sell it and buy a simple bluetooth keyboard. I don't think this problem will be solved :( Cheong00 you have been very kind, I thank you for your answers .. thank you very much, a greeting from Italy
Repost from 25^th^ January:
On the 18th December I emailed numerous senior management including CEOs at 1 Microsoft Way (https://www.elliott.org/company-contacts/microsoft/) with my grievance over the SP3 Type Cover issue. The same day I got a response from a Case Manager RE-Escalations.
On the 19th December I had a further response with a Service request Number.
Having packaged the SP3 and type cover up and sent (free postage) to nearest service center in Germany, a few days ago I received a replacement SP4. Admittedly I did have to pay £590 but this was fully refunded on exchange.
Early days but happy to say, at this stage, that I am pleased with how quickly the situation was expedited after the escalation team got a hold of the case. Also worth mentioning that the case manager emailed me almost daily which is comforting when you have shelled out so much cash for what I thought was going to be a service repair.
Remains to be seen whether the situation has been fixed though!
There was also a new pen in the box, apparently a bonus.
Hope this helps.
It can be detected, but I think the form factor (dimension) of SP5/6(292 x 201mm) differs from SP3/4(295 x 217mm), so the type cover won't be exact fit for these systems.
Is the Microsoft Surface Pro 3 Type Cover compatible with the latest surface (pro 4-5-6)? All I have to do is try to sell it and buy a simple bluetooth keyboard. I don't think this problem will be solved :( Cheong00 you have been very kind, I thank you for your answers .. thank you very much, a greeting from Italy
