Surface Go uefi version is 1.0.34 and No Bootable Device error

Anonymous
2022-05-27T23:37:40+00:00

Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.

I've tried all the recovery disk options without success.

Have also noticed a few reddit threads with similar issues with this version in the last week or so

Anyone else seen this and managed to recover their device?

I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.

I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback 

Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.

Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.

Surface | Surface Go | Install and update

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  1. Anonymous
    2022-08-31T15:34:06+00:00

    I was able to boot a Surface Go (same issue) with a Win 11 Pro USB. I logged into Azure and got its bitlocker key which gave me DOS level access to the C: drive and AT LEAST I was able to xcopy the entire contents to a USB drive.

    It doesn't fix the problem but I got months of off-line work back.

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  2. Anonymous
    2022-08-26T11:44:55+00:00

    Hi all.

    Same issue here.

    I have read all your posts and tried what all the websites/customer service/guru/gods suggest.

    Nothing.

    What we can do?

    Thanks

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  3. Anonymous
    2022-08-26T08:38:32+00:00

    thanks for your reply but unfortunately I got these message when trying to register for replacement unit.

    Support Not Available

    Surface is not supported in your country. If you think you have reached this message in error, please check the Country setting in your profile.

    Out of Region Exchange Policy

    If you are returning a device or accessory that was purchased in another country or region, it may be replaced with a device or accessory configured to the region of your current shipping address. If there are no available offers for this product, please request service in the country or region where your non-functioning device was originally purchased. Warranty service may be available only in the country or region where you purchased the Microsoft product.

    Your device is no longer covered

    Your device is no longer covered by your Standard Limited Warranty and will require a paid out-of-warranty exchange. Replacement devices are non-refundable.

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  4. Anonymous
    2022-08-26T08:21:53+00:00

    Podrías poner el email donde Microsoft reconoce el fallo y te dice que acepta la sustitución, sin coste alguno y sin garantía.

    Un saludo

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