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For more information, please view Surface Go or Surface Go 2 turns on and shows "No Bootable Device" (microsoft.com)
-Todd
Surface Go uefi version is 1.0.34 and No Bootable Device error
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Anonymous
Recently receiving "No Bootable Device" error on Surface go running UEFI 1.0.34.
I've tried all the recovery disk options without success.
Have also noticed a few reddit threads with similar issues with this version in the last week or so
Anyone else seen this and managed to recover their device?
I have lodged multiple support tickets, confirmed there is no way for a user to roll back this firmware update.
I have also lodged a complaint here: https://www.microsoft.com/en-au/microsoftfeedback
Edit: 11/7 - After 5-6 weeks I've finally been able to send it back and it's been a fee-free replacement. It has been a lot of back and forth and mentioning this thread with so many other instances of it.
Still waiting for someone to lodge this as a firmware issue.....and remove that version of the firmware from Microsoft site.
Surface | Surface Go | Install and update
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Anonymous
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Anonymous
2022-07-28T15:19:57+00:00 I am having the same problem. No Bootable Device. I have tried the solutions offered on the MicroSoft web site. Bestbuy geek squad says they cannot work on a surface go. After two hours of trying online and on the phone still no luck speaking to or chatting with a MicroSoft representative. The only solution offered was to send it in to be looked at for a charge of $259.00. There must be a better way. The device was working without problems and has no physical damage.
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Anonymous
2022-07-28T12:13:38+00:00 Hallo all,
Today i was receiving the Surface from Microsoft. I am happy because the bricked one was Surface Go 1 and they sended me Surface Go 2 witch looks like new and works perfectly fine. Anybody that has a bricked one should send it to Microsoft and it will be able to receive a new one in max 1 Week from the date it was send to Microsoft.
Hello, I just received one new Surface Go 2 (4 Go / 64 Go) as replacement of bricked Surface Go 1. Thanks Microsoft for the support (but less for the Go 1 corrupted firmware) !!
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Anonymous
2022-07-27T22:49:46+00:00 Hallo all,
Today i was receiving the Surface from Microsoft. I am happy because the bricked one was Surface Go 1 and they sended me Surface Go 2 witch looks like new and works perfectly fine. Anybody that has a bricked one should send it to Microsoft and it will be able to receive a new one in max 1 Week from the date it was send to Microsoft.
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Anonymous
2022-07-26T22:26:17+00:00 I used this link https://support.microsoft.com/contactus chat client I told them I had tried to boot from a USB drive which didn't work.
Gave them my serial#, screen shoot of the message ' no bootable device" and UEFI 1.0.34 screen shot No other question gave my name and address they are shipping me a replacement at no cost.
AJ