Surface Pro 3 does not connect to recent Samsung Series 7 TV

Anonymous
2014-09-21T16:09:32+00:00

Hi,

my Surface Pro 1 does connect well with my Samsung Smart TV series 7. However, my new Samsung Pro 3 wont connect. It finds the TV and then tries to establish connection and asks to wait - maybe the TV should not popup a PIN code - but that never happens and the connection times out. Interestingly the Surface Pro 3 gets listed in the Samsung network device settings and is set to "allowed" for connection but the Surface Pro 3 still wont connect. Note i have deployed all latest updates on Samsung TV as well as Surface Pro 3.

I would appreciate to get this working again.

Thx,

Bernd

Surface | Surface Pro | Network

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

208 answers

Sort by: Most helpful
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  2. Anonymous
    2015-06-18T11:03:32+00:00

    Hi All,

    I appreciate you all taking the time to share your experiences and suggested solutions.  It was mentioned earlier in this thread but I want to bring it back into the conversation...  Surface devices are built to the Miracast standards as outlined by the IEEE committee.  Please check your display/TV manufacturer's website for wireless compatibility with your display/TV.

    Thanks,

    Josh_F

    Hi All,

    i have the same problem here. I just bought an SP3 and it do not work with my Samsung tv.

    Its really annoying because my old HP Elitepad 901, my Lumia 930 and a HP Envy works without a problem.

    For me it is too easy to say that Samsung has to do his Job. I think there is no "black and White" and i assume that Microsoft can handle the Problem with an easy Driver update. But, Microsoft typical,  they ignore the interests of their customer

    Thanks

    Lars

    Was this answer helpful?

    0 comments No comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  4. Anonymous
    2015-06-12T15:24:51+00:00

    And why does then the original Surface Pro work with my two Samsung TVs? Just the 3 Pro doesnt. Different graphics chipset/drivers?

    I forget which model Series 7 you have. I did some checking this morning and found things like:

    http://www.samsung.com/us/support/owners/product/UN55HU7200FXZA April 2015 firmware

    http://www.samsung.com/uk/support/model/UE55HU7200UXXU May 2015 firmware

    So I'm definitely interested in what model you have, what firmware and if there is any newer firmware available.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2015-06-12T09:55:54+00:00

    On Thu, 11 Jun 2015 19:30:28 +0000, flyinggorilla wrote:

    >>And why does then the original Surface Pro work with my two Samsung TVs? Just the 3 Pro doesnt. Different graphics chipset/drivers?

    can you confirm that you have the latest firmware for you TV and provide a link

    to their firmware download page for the model you have? if it is the latest

    firmware, can you provide the date of this firmware please?

    __________________________________________________________________________________________________

    Barb

    Windows Experience MVP

    My Blog - http://digitalmediaphile.com/

    Please mark as answered if this answers your question

    Was this answer helpful?

    0 comments No comments