Battery Drains While Shutdown

Anonymous
2018-01-16T03:04:25+00:00

I have read many posts and made many attempts to correct this problem without any success.

I was traveling for 3 months and when I returned the battery was completely dead.

Also, each night since my return, the battery drains as much as 12% overnight while shutdown.

I have all MS updates but the problem continues.

Please advise.

THX! :)

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2020-01-15T10:49:32+00:00

    MICROSOFT THIS IS NOT GOOD ENOUGH. HUNDREDS OF SURFACE OWNERS (including me) HAVE THIS PROBLEM BUT YET YOU DO NOTHING ABOUT IT!

    WHEN ARE YOU GOING TO FIX THIS?

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  2. Anonymous
    2018-06-01T21:45:35+00:00

    I have a surface pro 4 and noticed that when shut down completely, the battery is still draining.  At first I just thought I forgot to shut down and put it into sleep, but after a few times of this, where I would not use it for a week or two and finding it dead, I realized there was an issue.  After some research, I realized there was a setting called "Fast Startup". I turned this off and noticed an improvement (although I think there was still a bit of a drain).  Now after the most recent Windows update, I noticed the problem more. Turns out the setting was back on, and I turned it off.  Yet, after doing so, I am seeing a battery drain of 10% within 24 hours of being shut down.  I don't use this every day, so is going to be an issue of opening up a dead surface that needs to be charged because I haven't used it in a week.  Is anyone noticing this problem, and have any recommendations?  Thanks.

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  3. Anonymous
    2018-02-27T17:50:00+00:00

    So, I charged SP4 to 100% and shut it down. But when I on it after 24hrs its at 83%. 

    Will you consider this as normal?

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  4. Anonymous
    2018-02-26T16:10:26+00:00

    Within 24hrs I find that it drains by atleast 10%. Can I see the changes from battery report?

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  5. Anonymous
    2018-02-26T15:31:51+00:00

    What is your definition of "massive"? With Connected Standby, on battery, I've seen 1-2% per hour at times depending.. Your sleep study shows all in the green with no "offenders".

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