Apparently, since the Book 3 has come out, Microsoft doesn't sell the original Book 2 chargers anymore, so now we have to get it off of someone that is sponsored by Microsoft and is compatible with the model.
Surface book 2 not charging
Hello, I noticed today my surface book 2 does not charge while plugging in the charger. I tried both while docking the keyboard in laptop mode and in tablet mode but both does not show any indication of charging. I also noticed the charger does not light up that white led to indicate charging.
Surface | Surface Book | Power and battery
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Anonymous
2020-08-27T13:55:43+00:00 -
Anonymous
2020-08-18T20:57:31+00:00 I know right? I didn't even bother asking for someone to fix it anymore. I just had mine for 1 yr and 1 month. It sucks that it broke 1 month after its warranty. But the most annoying part is that it is a $2000 laptop, thinking it will be a laptop you can use for 3 to 5 yrs but it did what you say.
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Anonymous
2020-08-18T20:43:58+00:00 SB2 started doing this on me 6 months ago and I haven't been able to fix it. It will charge through the screen port by itself, but it won't charge through the dock port (either through the surface connector or USB-C)... it will show "plugged in, but not charging" in windows. I just tried swapping the battery in the base but that didn't change anything, and I can't find any replacement boards (the main one in the base, has the USB-C and surface connector with all the smaller boards, battery, kb/m cables plugged into it) to try and replace that.
Pretty much useless $1000 laptop!
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Anonymous
2020-06-22T19:06:53+00:00 My wasnt charging so I unpluged and pluged it back in. Nothing happened. I restarted my cumputer and nothing happend. Then I shut it off and waited and cane back and it randomly started to work. I dont know why. But if it doesnt work after that the hold the power button for like 20 seconds to reboot you cunputer and it soulf work.
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Anonymous
2020-06-22T11:16:33+00:00 Yes, try that. It did work for me some months back. I did it when I was in laptop mode (screen attached). Hope it works for you.