Surface book 2 not charging

Anonymous
2018-03-03T06:00:42+00:00

Hello, I noticed today my surface book 2 does not charge while plugging in the charger. I tried both while docking the keyboard in laptop mode and in tablet mode but both does not show any indication of charging. I also noticed the charger does not light up that white led to indicate charging.

Surface | Surface Book | Power and battery

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  1. Anonymous
    2020-06-14T12:27:06+00:00

    Sadly, I don't think there's a fix for this. The many reports of display, charging and ethernet connectivity issues all point to a problem with the dock, but I still had the same issues after my company replaced the dock so I've pretty much narrowed down my persistent issues to the multi pin port on the Surface. Though an elegant concept, the multi purpose magnetic pin connection always looked like a weak design point to me. I noticed for instance if I bumped the laptop even gently, I'd lose the connection. And relying on such a flimsy connector for so many critical things is a poor engineering choice.

    Though they desperately want to be, Msft is not Apple and Msft is not Google - and whenever they try to copy them or compete with them, they seem to fall flat on their face. The Surface is fast becoming the latest evidence of that.

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  2. Anonymous
    2020-06-12T15:32:44+00:00

    It didn't work for me unfortunately.

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  3. Anonymous
    2020-06-12T15:18:32+00:00

    I didnt receive any error message.

    i didnt make any changes in my computer.

    i cant update my compueter because i need 40% battery, which i dont have.

    i did try to shutdown my computer. 

    the charger is new so i that is not the problem it was working yesterday perfectly, i also tried to detach my computer and charge only the screen wich didnt work.

    what do i do?

    Im sure in your case you need to unplug the charger from the wall outlet for 1 min then try again.

    Let me know if that doesnt work.

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  4. Anonymous
    2020-06-12T00:27:10+00:00

    Can you give a better explanation of what to do please???

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  5. Anonymous
    2020-06-12T00:24:15+00:00

    I didnt receive any error message.

    i didnt make any changes in my computer.

    i cant update my compueter because i need 40% battery, which i dont have.

    i did try to shutdown my computer. 

    the charger is new so i that is not the problem it was working yesterday perfectly, i also tried to detach my computer and charge only the screen wich didnt work.

    what do i do?

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