i5/256 Surface Pro 4 overheats and battery drains while 'sleeping'

Anonymous
2015-11-04T01:55:47+00:00

Split from this thread.

My SP4 gets very hot and drains the battery very fast even though it is asleep. I found it very hot in its sleeve and down to 28% earlier today. Found it dead later in the afternoon. This is one of MANY issues this device has.

(My SP4 is not part of the insider program)

Surface | Surface Pro | Power and battery

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Anonymous
2016-02-17T23:04:09+00:00

Hi All,

We released an update on 2/17/2016 that addresses this issue.

We recommend that you install this update to keep your Surface performing its best. You can get updates now by checking Settings> Update & security> Windows Update.

To confirm the updates are installed, check Settings> Update & security> Windows Update> Advanced options> View your update history.

Thanks,

Josh

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  1. Anonymous
    2016-03-16T21:31:17+00:00

    My SP 4 i5/256 8 is going hot while is asleep even with the latest updates (16.03.2016)!

    Kumulatives Update für Windows 10 Version 1511 für x64-basierte Systeme (KB3140743)

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  2. Anonymous
    2016-03-15T13:39:39+00:00

    The post in reddit seems to be related to Surface Book. Is it applicable for Surface Pro 4 as well?

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  3. Anonymous
    2016-03-15T12:33:09+00:00

    For those who are experiencing battery drain or other issues after the latest firmware update, take a look at the following post and follow the instructions.

    https://www.reddit.com/r/Surface/comments/49g46p/i_am_going_to_make_one_post_to_convey_a_fix_for/

    It seems that Surfacebooks shipped with a corrupted system file and this is causing issues.

    Using the above instructions I have fixed a corrupt system file on my machine, and it is behaving much more normally now (1-2% drain in sleep - most of the time).

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  4. Anonymous
    2016-03-10T22:22:17+00:00

    On my third unit (not including a surface book that I returned for an SP4), all of which have have same issues with fan constantly running, burning through ridiculous amounts of battery while supposedly sleeping, and failing to resurrect itself from a sleep.   All updates have been installed and nothing seems to work.  This is without a doubt the single most frustrating electronics experience I have ever had.

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