Surface Pro 4 battery drain while OFF

Anonymous
2017-07-05T14:02:24+00:00

I have a HUGE battery drain while power off (not hibernating)  at least 5-10 percent per day.   I windows updates done.   I used to think it was because of the keyboard being attached. but I have switched to a Brydge Keyboard.  Does anyone else have this issue or know how to fix?

Thanks!

Surface | Surface Pro | Power and battery

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Anonymous
2017-08-04T04:59:28+00:00

Thanks Victor_S

Another solution I've found is to shut down the computer the old way - regular shutdown instead of hybrid shutdown.

You can use this shortcut:

C:\Windows\System32\shutdown.exe /s /t 3 /c "Full Shutdown"

  • shutdown.exe can execute the various sleed/hibernate commands, including the regular shutdown.
  • /s means "shutdown". If we shutdown the normal way, it is a hybrid shutdown (/hybrid)
  • /t 3 means after 3 seconds. If you skip this it's 30 seconds by default.
  • /c "Full shutdown" is a simple comment that will appear in various places as the reason for your shutdown.

Keep in mind it takes a little longer to shutdown this way, and it takes a little longer to start afterwards, but I think the computer doesn't keep some systems active, thus you should see almost no battery drain, even for prolonged times.

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Anonymous
2017-07-05T14:59:17+00:00

That is a good question because the screen will be off.  Before shutting down and all programs are closed, you can do a CTRL+ALT+DEL and select the task manager and look at the processes that are still running at that moment and you may find 'something' but doubtful.

The power sub-system could also have a defect causing that as well and not actually shutting off the machine when it is supposed to be off.

The task manager may give you a clue when all programs are shut down.  If you can't find anything listed, it is possible you may need to contact customer support to get the machine swapped out.

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  1. Anonymous
    2018-10-08T04:46:28+00:00

    hi.

    basicallyh, how do all of you use the sp4.

    1. direct charging it even though it is already 100%, continue to direct charge unless if you want to use it portably.

    2. direct charging it even though it is already 100%  unplug power supply and use the battery until 0% then recharge again?

    1. direct charging right until 100% unplug then use battery power only until 0%?
    2. any other ways?

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  2. Anonymous
    2018-10-07T02:14:19+00:00

    why not just use Alt+F4 and select "Shutdown" from the pop up menu?

    I just tested killing explorer.exe (to simulate having a problem with it) and Alt-F4 did not cause a Shut down menu.  However, pressing Ctrl-Alt-Delete made me wonder why not use that dialog's Power button for its Shut down (or Shift-Restart for its Shut down option).

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  3. Anonymous
    2018-10-06T13:11:13+00:00

    Question, why not just use Alt+F4 and select "Shutdown" from the pop up menu?

    Rgds WP

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