surface book battery drain while shut down

Anonymous
2015-12-09T16:09:58+00:00

Split from this thread.

I have been noticing that when I shutdown my surface book, when I power it on the next day the battery has drained some. If I leave it off for a couple of days it will drain down from 100% to around 85% or lower.

I disabled fast startup... and then just decided to disable hibernation altogether. That didn't help.

I have windows hello disabled, but that shouldn't matter anyway since I'm shutting it down, not sleeping.

Some searching and I found a general windows 10 issue with the "Intel Management Engine Interface" driver. Some say that v11 can cause this issue. One solution that I have seen suggested is to go into device manager and in the power management tab for this device uncheck the option that allows windows to power it down to save power. I tried that and it didn't help.

Others have suggested downgrading the driver from v11 to v9 or v10, but I don't know where to get v9 or v10 of this driver that is compatible with the surface book. Anyone know if one of the downloads on Intel's site would be compatible?

So, has anyone else noticed this issue and know of a fix?

Surface | Surface Book | Power and battery

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  2. Anonymous
    2016-08-29T01:51:42+00:00

    Shame on you, BB, you sold your Surface Book just before the last of the outstanding issues were fixed! I hope you didn't suffer much of a monetary loss.

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  3. Anonymous
    2016-08-29T01:27:39+00:00

    PR - Question: have you tried to take your SB into a MS Store to get it replaced? I'm hearing those efforts were quite successful over the year plus I've been monitoring these forums. Especially when done during its one year HW period, and especially if you have purchased extra protection through MS.

    Also: Gary is a good guy. He has been very helpful over the past year and has offered a glimmer of hope to us who have had the worst of it. He has had his share of issues, too, though, which he has worked through. So give the guy some credit.

    As for me, I sold my SB after 6 frustrating months (I was also an early adopter.) I purchased a fanless Core M base model SP4 and it has given me very few issues at all. I'm a happy camper! When SB2 comes out, needless to say, I won't be first in line again. I would consider upgrading to an SP5, however. MS has had years to iron our problems with that device.

    Take care,

    BB

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