surface book battery drain while shut down

Anonymous
2015-12-09T16:09:58+00:00

Split from this thread.

I have been noticing that when I shutdown my surface book, when I power it on the next day the battery has drained some. If I leave it off for a couple of days it will drain down from 100% to around 85% or lower.

I disabled fast startup... and then just decided to disable hibernation altogether. That didn't help.

I have windows hello disabled, but that shouldn't matter anyway since I'm shutting it down, not sleeping.

Some searching and I found a general windows 10 issue with the "Intel Management Engine Interface" driver. Some say that v11 can cause this issue. One solution that I have seen suggested is to go into device manager and in the power management tab for this device uncheck the option that allows windows to power it down to save power. I tried that and it didn't help.

Others have suggested downgrading the driver from v11 to v9 or v10, but I don't know where to get v9 or v10 of this driver that is compatible with the surface book. Anyone know if one of the downloads on Intel's site would be compatible?

So, has anyone else noticed this issue and know of a fix?

Surface | Surface Book | Power and battery

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2016-01-20T20:36:31+00:00

    I have a SP4. It sorted some tearing and graphics glitches, but not the bigger issues.

    -KJ

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  2. Anonymous
    2016-01-20T20:35:47+00:00

    Yeah maybe it was. I just need a fix for this, we need a fix. This is killing my enjoyment with this device.

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  3. Anonymous
    2016-01-20T20:18:13+00:00

    Yup pretty much a dud for me too. Wow I am so disappointed.

    Maybe it was just meant for the SP4.  I'm holding off for the real thing from Microsoft.  It should be here soon.

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  4. Anonymous
    2016-01-20T19:52:41+00:00

    Yup pretty much a dud for me too. Wow I am so disappointed.

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  5. Anonymous
    2016-01-20T19:44:59+00:00

    This driver is from december. I installed it the day it was released on my SP4, did not solve the problem for me.

    -KJ

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