surface book battery drain while shut down

Anonymous
2015-12-09T16:09:58+00:00

Split from this thread.

I have been noticing that when I shutdown my surface book, when I power it on the next day the battery has drained some. If I leave it off for a couple of days it will drain down from 100% to around 85% or lower.

I disabled fast startup... and then just decided to disable hibernation altogether. That didn't help.

I have windows hello disabled, but that shouldn't matter anyway since I'm shutting it down, not sleeping.

Some searching and I found a general windows 10 issue with the "Intel Management Engine Interface" driver. Some say that v11 can cause this issue. One solution that I have seen suggested is to go into device manager and in the power management tab for this device uncheck the option that allows windows to power it down to save power. I tried that and it didn't help.

Others have suggested downgrading the driver from v11 to v9 or v10, but I don't know where to get v9 or v10 of this driver that is compatible with the surface book. Anyone know if one of the downloads on Intel's site would be compatible?

So, has anyone else noticed this issue and know of a fix?

Surface | Surface Book | Power and battery

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  1. Anonymous
    2016-01-20T22:36:36+00:00

    As long as I shut-down completely I have no battery drain.  So I'm thoroughly enjoying my Surface Book.  It will be nice to get the "sleep" fix, but that fixes only a very minor inconvenience for me.

    Please keep in mind Gary that you said you never shutdown your SB for more than 10 hours at a time, so technically, you may also experience battery drain after 24 hours of shutdown, you just haven't had a chance to experience that yet.  I know you said you use the SB too much for a 24 hour test, but if you ever have a down weekend, I would love to know what happens with your SB after 24 hours like the rest of us with the issue.

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  2. Anonymous
    2016-01-20T21:53:20+00:00

    Yeah I can see that working for some people, I go to school so shutting down and starting up adds up. It can be inconvenient after my 3rd class haha.

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  3. Anonymous
    2016-01-20T21:49:41+00:00

    Have the people who've been getting drain during shutdown done a sleep study to make sure their machines are actually shutting down?  One of the problems I've seen is that the machine will never actually get all the way to sleep or hibernate mode, but you can't tell since it turns off the screen and keyboard backlight early on in the process and there are no other visible signs of activity, even though the machine is awake.  It wouldn't surprise me if the same thing was happening with shutdown too (i.e. it never really shuts down).

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  4. Anonymous
    2016-01-20T21:34:56+00:00

    At least yours doesn't drain when shutdown.  A lot of use have battery drain when the Surface Book or Pro 4 are completely turned off.  I lose a good 10% a day or more when it's "off."

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  5. Anonymous
    2016-01-20T21:27:19+00:00

    Yeah maybe it was. I just need a fix for this, we need a fix. This is killing my enjoyment with this device.

    As long as I shut-down completely I have no battery drain.  So I'm thoroughly enjoying my Surface Book.  It will be nice to get the "sleep" fix, but that fixes only a very minor inconvenience for me.

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