Surface Book Battery 1 Not Present

I’m in. Shame on them for doing this to broke college students. I fell so far behind because of this mess.

Thanks.  Mine started to do this, this week.  Frustrating because it won't let me detach the screen even though it has a battery charge.  Pressing in on the back of the screen on left side while in laptop mode forces a connection.  All the flexing from writing on it over the years must weaken the connection, and it definitely overheats sporadically when charging.  I know when writing in almost vertical style I get these puddles of burned out heat on the display that only go away once I rotate and it can dissipate.  As for the suggestion to buy elsewhere, I don't know if anyone else has an equivalent device, so we're stuck.

In my case, I took my Surface Book to a Microsoft Store (which unfortunately wont be an option for many of you). In my case, the bow in the screen was very pronounced - you could see the screen popping out from the side and you could feel the bulge with your fingertips running over the screen. I have bought a lot of Microsoft hardware over the years, had to wait in the store for almost an hour because of a goof with my service appointment, am very courteous, and was able to convince my tech that the device needed to be replaced with a refurbished unit, which he got his manager at the store to approve. It is possible that doing this service appointment right before the big Surface announcement yesterday also factored into their decision, but I guess I’ll never know. I did not bring up whether the refurbished unit has any later fix to make it not swell over time, so I’m perhaps going to have the same problem. But, I am very happy with the resolution of the problem and wish you all the same luck.

Following up.  I exchanged the computer and paid the $500 fee for being out of warranty.  The transition was smooth, but the replacement had a inconsistent connection tho the keyboard, so had to replace it again, this time at no charge..  The replacement has been functioning well for the past 8 months.  

It appears that the battery problem is due to a battery that swells with time and repeated charge/discharge cycles.  It seems like this is a quality control problem with manufacturing.  Disappointing to have this happen in a $2700 computer.

That's what I'm going to have to do, soon as I can afford to, I am very disappointed with Microsoft.