Surface Book 2 Trackpad and Keyboard Lag

Anonymous
2017-12-12T09:53:55+00:00

Hi. I have a brand new, i7 256 Surface Book 2 with an annoying problem. The trackpad and keyboard both exhibit huge lag when running on battery power, with anything less than "Better Performance". Even then, it's not perfect unless you go for the 'Best Performance' setting.

When running in battery mode, it's easy to appreciate that more people might be using the trackpad rather than a mouse (for portability) so why this won't function properly on the lower power saving modes, is confusing to say the least. One would expect the keyboard to work cum-what-may. 

I've never experienced this issue with my Surface Pros and feel rather disappointed given the cost or the Book 2.

Any fixes please, other than disabling the two-finger pinch to zoom function?

*** I no longer seem to be experiencing this issue ***

Surface | Surface Book | Power and battery

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  1. Anonymous
    2019-01-16T04:02:26+00:00

    I'm experiencing the same issue.  I have to set my power settings to Best Performance to work around the issue.  That's okay when plugged in but on battery the autonomy is greatly reduced.  Any help from Microsoft on this?

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  2. Anonymous
    2018-12-03T16:12:53+00:00

    Hey, just curious....is this what you all see for your Processor Properties?  I thought it was foster than this??

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  3. Anonymous
    2018-12-03T16:03:35+00:00

    Well, I have the issue and I don't even own a Surface Pen!

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  4. Anonymous
    2018-11-01T18:26:14+00:00

    Can you try re-pairing the Pen and see if the problem comes back?

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