Surface Pro 4 type cover suddenly not working.

I have been stuck with this issue for coming to 9 months now and monitoring this thread. I have tried all ways and means to assess and observe the occurrence of the matter and i also noticed that apart from my suspected Battery issue, the other possibility is heat. 

For some reason, if my surface pro 3 gets very warmed up without the keyboard attached, the keyboard wont work when i connect it after. 

however if my surface pro is already running with keyboard, it will continue to run until system goes to sleep/hibernate and then started. 

do any of you encounter similar observations?

i’d like to know from those who were given a new surface pro after repair/servicing... did the issue ever resurface in the recent months regardless of the updates?

Not that I'm holding my breath, but has anyone had any luck getting their keyboards working again after Surface firmware 239.2852.257.0?  It's dated 9/4, but just got pushed to my Surface Pro 2017 yesterday.  I know Surface owners have reported that it fixed some battery issues, but it'd be a pleasant surprise to hear that some Surface Pro keyboard issues got resolved.

As it is, until Microsoft addresses the issue or can at least demonstrate it's been resolved, I won't be purchasing any future Surface Pro products.  I'm interested in seeing how long it is before we hear of numerous Surface Pro 7, Surface Pro X, and Surface Go units having the same keyboard detection issues. 

Per one of my prior posts, the sole reason I have a Surface Pro 2017 now is a Microsoft Store manager let me get an upgraded one for an out-of-warranty exchange to replace my afflicted SP4.  Given my 90-day warranty on it from July 9 was expiring right when this firmware update arrived, I was nervously hoping it wouldn't cause a problem on this unit, too.  I basically held my breath as it rebooted and was relieved to see the keyboard still worked.  As an IT professional myself, I know that no user should have to have that kind of feeling just from installing an update.   As many of us have said, Microsoft should be replacing or fixing all affected units, in or out of warranty, at their own expense since it's their fault the problem occurred and persists in the first place and can happen to users no matter how long they've had the systems.  Making someone pay $450 with no guarantee the problem won't recur or being forced to settle for being stuck with no alternative but external keyboards is unacceptable.   I wonder how many of the units used by the NFL have run into this problem the past few years.  That's one client I imagine Microsoft would not want to anger if they complained about it.

Surface pro great concept disgraceful execution by MS. I have an expensive high end device that are plagued with issues and a supplier who ignores there customers.

My type cover stopped working after update as so many have reported on this site. (I have tried every suggested fix on this forum but no joy. type cover works in UEFI mode so nothing wrong with hardware i believe)

On top of this when using graphic intensive services the screen starts to flicker and only solution is to put it in a freezer to cool down.

This is my first and last MS hardware EVER!!!! and have i will warned all my friends to stay away. It is not worth it. Nor will any of the companies i am involved with buy a MS device. Its that simple.

Shame on you MS for not owning up to your own F ups.

Hi guys,

i am just as perplexed as u!  

I lost my system on vacation seeing the Rolling Stones in USA, Denver, Colarorado weekend of Aug 8.  I was aware I had low SSD drive space and in the interim learned Microsoft Pushed a update to my system which I feel contributed to my system crashing!  Still trying to rebuild my system from a backup, which the Geek Squad apparently Failed to honor my wishes to also create a full backup to reinstall the failed system as my brain has snapped back in to where I think I could have deleted hog programs to stabilize system to repair instead of dumping after putting back up hunt and peck to reinstall simple things like sticky notes that had serious information implanted.  As I always moved Sticky Notes covering seriius information in case someone could see my screen.

best of luck to you!

bob

Same here in Holland. Tried everything, nothing works. In UEFI typecover works. So definitely no hardware problem. Worked my way through every update, still no response. Shouldn't be so hard to produce a new driver that works. Even bought a new typecover for the price that you can almost by a complete new laptop for. So I can bring that back. Crappy ****.

Same here in Holland. Tried everything, nothing works. In UEFI typecover works. So definitely no hardware problem. Worked my way through every update, still no response. Shouldn't be so hard to produce a new driver that works. Even bought a new typecover for the price that you can almost by a complete new laptop for. So I can bring that back. Crappy ****.