Surface Pro 4 type cover suddenly not working.

Anonymous
2018-07-12T03:26:44+00:00

I don't know what happened. I turned my Surface Pro 4 on the other day and the type cover is dead. No lights. No response. No indication that it's working at all.  I rarely take my surface anywhere. 

This started on July 9th 2018. My system information is below. I've gone through all of the steps in the "Troubleshoot your Surface Type Cover or keyboard" page. I've tried to manually download and install the latest firmware and drivers from the "Download firmware and drivers for surface" page. I picked SurfacePro4_Win10_16299_1801701_1.msi. My device manager does not show the "Surface Touch Cover Filter Device" under keyboards or anywhere. It only shows the HID keyboard and cannot detect my type cover. The type cover is completely unresponsive. Also, my windows updates are completely up to date. I've provided the links to the troubleshooting pages I used below.

AGAIN, WTH

Troubleshoot your Surface Type Cover or keyboard

Download drivers and firmware for Surface 

Edition

Windows 10 Professional

Version

1803

OS Build

10.0.17134.165

Serial #

035060755053

Processor

Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz

Graphics card

Intel(R) HD Graphics 520

System

OSType64BitX64

RAM

8 GB

Surface | Surface Pro | Install and update

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  1. Anonymous
    2019-03-23T14:54:45+00:00

    Mines stopped working without notice last Tuesday. I tried out most of the fixes the other replays suggest, unfortunately they didn't work; However I did notice 2 things. When I was in Device Manager uninstalling the surface type cover driver, I reconnected the type cover and the manager automatically gave me the driver back.

    When I was in the UEFI, the keyboard didn't work but the touchpad worked (only in UEFI though). I could click on tabs like normal. So I figured that the Surface recognizes it connected but it doesn't recognize it properly.

    Has anyone seen this too?

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  2. Anonymous
    2019-03-22T04:53:37+00:00

    so mine turns on after a hour after boot and will stay on as long as the tablet is on, so i disabled sleep and have had the tablet on for like days still works fine , if i restart or unplug the keyboard it takes a couple restarts or hours for it to "just work". 100% firmware issue. going to try a surface recovery from there site i was recommended by support to try it then update again. but i mean if microsoft cant update these things without errors often like this i might just keep it as factory or maybe a couple basic updates.

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  3. Anonymous
    2019-03-21T23:24:09+00:00

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  4. Anonymous
    2019-03-08T19:29:46+00:00

    You’re lucky. I did exactly the same, but without succes.

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  5. Anonymous
    2019-03-08T16:30:53+00:00

    Hi Friends

    I was also facing same issue & tries no of things to make type cover work on my SP4.

    Finally i go solution.

    1. download the surface revery image. 

    https://support.microsoft.com/en-in/help/4023512/surface-creating-and-using-a-usb-recovery-drive.

    1. then create bootable USB

    https://www.windowscentral.com/how-recovery-surface-laptop-and-reinstall-windows-10-s.

    1. Boot Power - Volume in recovery mode. follow the instructions.

    https://www.windowscentral.com/how-recovery-surface-laptop-and-reinstall-windows-10-s.

    Complete the windows setup & connect your type cover. It;s working.

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