Surface Pro 4 HUGE battery drain whilst off

Anonymous
2019-10-26T06:16:28+00:00

My surface pro 4 is currently losing around 20% charge overnight. This is a widely reported problem and I have tried all of the various suggested fixes - no improvement. 

MICROSOFT - WHEN ARE YOU GOING TO FIX THIS???

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2020-08-16T09:20:13+00:00

    Yesterday, after 48 hours without turning on the SP4, I checked how the battery went from 100% to 0%. Unfortunately, Microsoft doesn't seem to have anything to say about it. This has made my SP4 useless. The smallest desktop computer ever seen ... A Microsoft tease to its users ...

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  2. Anonymous
    2020-08-14T06:11:33+00:00

    True .. I have also decided not to purchase Microsoft Hardware henceforth and not only that I am going to influence at least 10 people in my circle about it.

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  3. Anonymous
    2020-08-10T17:15:12+00:00

    I've been searching online for some years now since the problem first appeared. Everything appears to have been tried. I will NEVER NEVER EVER buy any Microsoft hardware again.

    ABSOLUTELY DISGUSTING TREATMENT OF THEIR CUSTOMERS!!! MICROSOFT SHAME ON YOU!!!

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  4. Anonymous
    2020-08-09T06:51:47+00:00

    Wow I did not know there are already 220 people around the world ( and who knows so many others who are not reporting it here) facing the same problem as I am on my Surface 4 . I saw a video on YouTube where the person is suggesting to disable "Intel Management Engine Interface Driver" . I am going to do this today and see if this makes any difference, will keep you all updated.

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  5. Anonymous
    2020-06-09T05:30:44+00:00

    Hi! Same problem here. I bought surface pro 4 (Core i5, 8GB RAM 256GB SSD) from microsoft store in February, 2017. From late 2018 I've noticed a significant battery problem of my machine. When powered off & unplugged, the battery can drop from 100% to 0 in 3 days (fast boot is disabled). I've searched the internet for solutions and tried to fix it by myself by updating the firmware, reinstall windows10 and so on. Nothing worked.

    Reset the machine doesn't do any good. I don't even know if the problem could be fixed via replace the battery unit. Haven't seen anyone tried this yet.

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