Surface Pro 4 HUGE battery drain whilst off

Anonymous
2019-10-26T06:16:28+00:00

My surface pro 4 is currently losing around 20% charge overnight. This is a widely reported problem and I have tried all of the various suggested fixes - no improvement. 

MICROSOFT - WHEN ARE YOU GOING TO FIX THIS???

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2020-05-17T13:12:56+00:00

    Thanks George.

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  2. Anonymous
    2020-05-17T13:05:32+00:00

    Nothing gurther unfortunately.

    George

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  3. Anonymous
    2020-05-17T12:58:14+00:00

    Hi, 

    Has anybody received any updates to this issue? Its pretty useless to have a mobile device that does not retain its battery.

    The problem is well documented now, but even after searching for hours for a solution, couldnt find one.

    Thanks

    Neil

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  4. Anonymous
    2020-04-19T17:04:47+00:00

    If you search for and read "Intel Management Engine, Explained: The Tiny Computer Inside Your CPU" by How to Geek, this explains fully whats draining batteries even when off. I do know that last August around the time my problem started, the updated IME software was issued to rectify a security leak that was well reported and referred to in the article. I strongly suspect this is the root cause. Can it be fixed, I live in hope. I do know that its not as simple as removing or rolling back the IME sofyware. Read the article itsinformative.

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  5. Anonymous
    2020-04-19T16:40:24+00:00

    All our Surface Pro 4s experienced the same issue last August. Interestingly I know a person who "never applies updates" and says their Surface Pro is just fine.

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