Surface Pro 3 Wavy diagonal lines when inking

Anonymous
2014-07-12T07:29:27+00:00

I've noticed a problem with my surface pro 3 that I have not been able to work around.  When I draw a slow diagonal line, it comes out very wavy and jagged.  If I quickly draw a diagonal, it seems ok.  Has anyone else seen this, is there a fix for it?  seems to happen in every application, so it strikes me as potential hardware.

Surface | Surface Pro | Install and update

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  1. Anonymous
    2014-12-03T10:58:13+00:00

    My device was faulty from the beginning

    I l have to exchange it, also the camera is not working (no focus for taking pictures)

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  2. Anonymous
    2014-11-25T01:16:26+00:00

    This is precisely the problem I have. Sometimes it works fine and then it decides it doesn't want to work well at all. I've replaced my device (i7 512 GB) twice now and still get the problem. After using my Surface Pro 2 and really liking the pen, the performance with the Surface Pro 3 has been very disappointing. Thanks for the picture, it illustrates the issue very well.

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  3. Anonymous
    2014-11-24T14:23:30+00:00

    I'm going to try returning/replacing mine. I've already tried replacing the Pen, replacing the pen battery, factory resetting and re-updating.

    Good luck with that. In my experience all the SP3s at Best Buy suffered the same issue.

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  4. Anonymous
    2014-11-24T07:43:57+00:00

    I picked up a i5 128Gig SP3 three weeks ago. I get the same kind of issue. As often as not, my drawing/writing gets a tremor-effect. In the image below, the first circled word, 'about', is my normal handwriting.

    The next word on the line 'handwriting' starts to show some issues, then it seems to lessen/vanish, only to reappear at the end with the circled word 'again'.

    The best example is the last circled word 'and'. it's both tremored (tm) and also floating above the ruled line.

    It happens in the metro version of Onenote, as well as Manga studio. I don't know if it's occcuring more when the SP3 is very warm... I've tried changing my hand placing (I thought it might be related to the palm rejection tech)... I'm going to try returning/replacing mine. I've already tried replacing the Pen, replacing the pen battery, factory resetting and re-updating.

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  5. Anonymous
    2014-11-20T17:12:00+00:00

    Engineer here, and I mark up plans all of the time on my SP3 and it bugs me to no end that the straight lines I draw are jagged.

    I've found that if I need to draw a line slowly, I get the best results by keeping the pen perpendicular to the screen. If there's any tilt at all in the pen, the jaggies become more and more pronounced. But lines are still pretty jagged even when the pen is perfectly upright.

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