19 questions
1 answer
Microsoft Surface Laptop studio
My Microsoft Surface Laptop studio has been compromised, and I can no longer log to the system, and I am being told the system needs to be wiped. Please advise....
Surface | Surface Studio | Network
asked
2025-10-27T03:25:27.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 98%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Roz Cooper
0
Reputation points
answered
2025-10-27T10:26:39.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
32,351
Reputation points MVP
Volunteer Moderator
1 answer
Surface wont connect to wifi
Computer restarted itself and now it wont connect to wifi. Ive tried restarting the network adapter and the computer itself multiple times and it still wont connect. What can I do to fix it?
Surface | Surface Studio | Network
19 questions
asked
2025-08-12T18:16:13.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 69%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGW%3C/text%3E%3C/svg%3E)
Gatson, William
0
Reputation points
answered
2025-08-12T19:00:59.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
5 answers
Disable Wi-Fi, but keep bluetooth
Can anyone tell me if there is a way to disable Wi-Fi, but keep bluetooth? I don't want anyone to be able to going the surface to a Wi-Fi network. I've gone into device manager and disabled the adapter, but this takes out the bluetooth devices as well…
Surface | Surface Studio | Network
19 questions
asked
2017-10-27T16:20:37+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
1 answer
Microsoft Surface Studio 2 - Network Adapter Error (error id 10)
Hi everybody I have a Surface studio 2, and from yesterday i got and error in the wired network adapter (Intel ethernet connection (2) I219-V). I looked in the device manager and this adapter is marked with a Little yellow triangule (error id 10). I…
Surface | Surface Studio | Network
19 questions
asked
2020-03-05T20:13:43+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
2 answers
One of the answers was accepted by the question author.
Surface Studio and Wake On Lan (WOL)
Has anyone been able to get WOL to work on a Surface Studio. It has a built in NIC which is configured to allow magic packets but I can't seem to get it to wake up. All of the latest patches and firmware have been installed. Thank you, Peter
Surface | Surface Studio | Network
19 questions
asked
2018-07-09T18:22:01+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
2 answers
Keep Bluetooth Keyboard on, always
I have the Microsoft Surface Ergonomic Keyboard (bluetooth only). I notice it falls asleep after a few minutes of me not using it (while I'm on a phone call for example). When I go to type it has to wake up after I hit a key one/two times. This is…
Surface | Surface Studio | Network
19 questions
asked
2016-12-28T18:41:12+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
3 answers
One of the answers was accepted by the question author.
Windows Mail - disabled signature "Sent from Surface" on windows log in account
SP3 - Windows Mail. On all mail accounts with the exception of my windows login account, the "Use an Email signature" on/off and text box is enabled, however this is not the case on the account I use for my windows login where nearly every…
Surface | Surface Studio | Network
19 questions
asked
2014-10-13T18:35:33+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
2 answers
Intel(R) Wi-Fi 6 AX200 160MHz not working
Hello, I have a Microsoft Studio where the wifi will not work all of a sudden. The adapter always gives either a error 10 or error 43 and will not start. I tried updating the driver directly with the drivers from the Intel website, I have tried…
Surface | Surface Studio | Network
19 questions
asked
2023-01-12T13:26:09+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
1 answer
Intel ethernet adapter not going past 100 mbps
I have a surface studio 2 which is installed with an Intel Ethernet adapter (2) I219-v. My office is wired to 1 gigabit connection. All of the other computers in the office are downloading at over 900 mbps. My computer, however wont go past 100 mbps.…
Surface | Surface Studio | Network
19 questions
asked
2020-10-31T00:32:01+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
3 answers
I keep getting your connection was interrupted on my new surface studio pro2. I am not having that issue on any of my other devices in my house.
I keep getting your connection was interrupted on my new surface studio pro2. I am not having that issue on any of my other devices in my house.
Surface | Surface Studio | Network
19 questions
asked
2023-02-05T22:26:16+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
3 answers
How long does the “pending” take?
I saw on a previous post that if it still says pending on a repair order status, it is on Microsoft’s end that they have to review it and go ahead with it. And from there I should receive the tracking number and shipping label. I just want to double…
Surface | Surface Studio | Network
19 questions
asked
2024-08-18T22:28:18+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
1 answer
Surface Studio connection to HP T230 Design Jet printer (very lg printer)-i can't find correct usb port accessories to do this.
Surface Studio has limited USB ports. Have new HP T230 design jet printer (this is a large multi-function printer w/ lots of ports). However I can't locate correct usb device to connect these 2. Need help badly.
Surface | Surface Studio | Network
19 questions
asked
2021-02-20T17:49:33+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
1 answer
Brand new TB4 Dock throttling Lan Speed badly
I have a brand new Surface studio 2 with a new TB4 dock. The TB4 is connected directly to Brand New Shaw Router XB8 1.5Gbps LAN port with a CAT8 Lan cable, yet i am getting at best 150 Mbps speeds up/down, nowhere near the supposed 1.5Gbps speeds. …
Surface | Surface Studio | Network
19 questions
asked
2024-05-06T22:51:23+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
1 answer
I accidentally turned off proxy server on my PC. Where do I find the IP address and port number to set up manually?
I need help with Ethernet. My computer won't even factory reset
Surface | Surface Studio | Network
19 questions
asked
2025-01-14T23:37:05+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
8 answers
After 'sleep' my Surface Studio 2 network connection blocks access to some websites
Hi I replaced my iMac with a Surface Studio 2 about a month ago. Running latest Windows 10 (version 1903, build 18362.295) and there are two things happening that I just can't get to the bottom of, and I am thinking in the end it's going to be a…
Surface | Surface Studio | Network
19 questions
asked
2019-08-26T21:56:11+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
3 answers
How to fix Authentication failed "?" on ethernet network adapter
My organization enable Network Access Control (NAC) Solution for Wired client. When I connect to wired network sometimes, I can use but sometimes it's show "?" Authentication failed Anyone facing this issue like me?
Surface | Surface Studio | Network
19 questions
asked
2023-10-04T02:56:51+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
8 answers
Surface Studio - wifi and bluetooth lag and interference
I have been using my Surface Studio, and have found that whilst writing documents, there appears to be a regular (perhaps every hour or so) lag and interference, where the mouse pointer pauses on screen and catches up by jumping across the screen every…
Surface | Surface Studio | Network
19 questions
asked
2018-01-06T15:44:06+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
1 answer
One of the answers was accepted by the question author.
Surface Studio Wifi Adapter not working.
I have a Surface Studio 1. The Wifi buttons on Desktop and in Settings have disappeared. MARVEL Wifi adapter in settings still shows as enabled. However analysis says "WIFI ADAPTER MAY NOT BE ABLE TO CONNECT". As it is I cannot access WIFI to…
Surface | Surface Studio | Network
19 questions
asked
2021-12-06T05:53:28+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
2 answers
Surface Studio 2 continually loses internet connectivity.
My Surface Studio 2 continually (and intermittently) drops internet connectivity. Rebooting solves the problem. My system is current on updates. There doesn't appear to be any obvious trigger to make it lose the connection. It's still connected to the…
Surface | Surface Studio | Network
19 questions
asked
2023-10-05T22:21:51+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous