323 questions with Microsoft 365 and Office | OneDrive | For education | MacOS tags

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1 answer One of the answers was accepted by the question author.

FILES GONE

I just opened my OneDrive today after using Word for my entire university career and to my surprise all of my documents were gone. I have five files created from May 2026 to August 2026 and no previous documents can be found anywhere. I have checked any…

Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2026-09-01T18:01:05.97+00:00
Xander Caesar 20 Reputation points
accepted 2026-09-01T18:07:26.16+00:00
Xander Caesar 20 Reputation points
2 answers

How to access "AutoFit Options" when creating ppt text (PowerPoint for Mac)

How do I access the AutoFit Options control? AI suggested it would appear when resizing text, but it is not visible to me.

Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2026-08-21T17:13:03.2733333+00:00
Dr Charles M Monsma 0 Reputation points
commented 2026-08-23T21:08:17.13+00:00
Ruby Nguyen 1,565 Reputation points Independent Advisor
3 answers

How to control lines of text in ppt. slide

As I create a ppt slide, the text keeps jumping to new line configurations, other than as I enter them. These seem pre-set, as I cannot move the text into the line sequence that i want. How do I control this?

Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2026-08-21T16:40:53.7066667+00:00
Dr Charles M Monsma 0 Reputation points
answered 2026-08-23T15:02:41.72+00:00
Stefan Blom 351.3K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Onedrive on Mac OS 13 Ventura

I have been happily using Onedrive for some time. I had to reinstall my system on a iMac 2019 using intel core I7 and Mac OS Ventura 13.7.8. Now onedrive will not install. I have the MS office 365 installed with MS Word 16.101. When I try to…

Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2026-08-05T06:08:34.1766667+00:00
rivigil 20 Reputation points
commented 2026-08-09T23:35:30.6166667+00:00
Teddie Dang 1,265 Reputation points Independent Advisor
3 answers

Como contactar con soporte humano de Microsoft

¡Buen dia! Como puedo contactar directamente con soporte humano de Microsoft ya que no eh logrado encontrar esta opción, todo se limita a tutoriales, pero yo requiero contactar directamente con ellos.

Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2025-10-13T13:54:32.6233333+00:00
Ricardo Adame Maldonado 60 Reputation points
answered 2026-08-04T14:26:12.3666667+00:00
Carlos López 0 Reputation points
2 answers

Recovery of Word Document from Deactivated School OneDrive Account :((

Hello, I am trying to recover access to a Word document that was previously stored in OneDrive through my former high school Microsoft account. The account was linked to my school email address, which has now been deactivated. As a result, I am no longer…

Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2026-06-02T18:36:47.4833333+00:00
Ellaith_R7 Alshared 0 Reputation points
answered 2026-06-02T20:02:44.9133333+00:00
Anonymous
2 answers

OneDrive stopped working on Mac

My MacOS OneDrive app suddenly stopped working. I get the message "OneDrive can't start" and am told to download the app, but I can neither delete the present app or download a new one. The app was recently updated, and I think it has a serious…

Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2026-05-23T01:09:25.96+00:00
Duane Garrett 0 Reputation points
commented 2026-05-25T03:10:06.88+00:00
Anonymous
2 answers

How to free up space

I have already deleted several file to free up my storage. it used to remove into recycle bin after deleting and cleaning the recycle bin to free up the space. but in my case when i deleted file it wasn't removed to recycle bin, so i cannot clear the…

Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2026-05-11T16:50:09.52+00:00
Muhammad Bima Yudha Sy 0 Reputation points
edited an answer 2026-05-19T09:43:45.8866667+00:00
Anonymous
2 answers

Why I can't logged-in my DepEd Email Account on my Macbook? How to fix it?

Why I can't logged-in my DepEd Email Account on my Macbook? How to fix it?

Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2026-05-01T07:00:29.3466667+00:00
Mohammad Rehan Said 5 Reputation points
commented 2026-05-04T07:40:40.53+00:00
Anonymous
1 answer

OneDrive setup error on MacOS 26.4.1. Error codes: -93

I am trying to setup OneDrive on new Macbook Air running the latest OS - i.e., MacOS 26.4.1. I've downloaded the latest version of OneDrive from the App Store. Getting an error when going through the setup where it asks me which local folder I want to…

Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2026-04-12T21:25:37.9366667+00:00
Adwait K 0 Reputation points
commented 2026-04-14T02:02:52.4533333+00:00
Anonymous
2 answers One of the answers was accepted by the question author.

how to recover a version of my work, there is a chunk missing of my essay and it is not on version history can I get it back

I lost a chunk of my essay and tried to undo and it is not there, it is not on version history either, the whole section has just disserpeared and I need to submit tomorrow any tips

Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2026-04-05T13:48:31.84+00:00
JESSIKAH JACKSON 20 Reputation points
commented 2026-04-07T15:21:00.32+00:00
Tamara-Hu 17,960 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Can OneDrive File Request send an automatic confirmation email after someone uploads a file?

Hi there, A question about the File Request function. I’m currently using the OneDrive File Request feature to collect video uploads for a project. Participants upload files through the request link, and the files are automatically saved to a OneDrive…

Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2026-03-10T05:36:21.7666667+00:00
Belle Zhu 20 Reputation points
accepted 2026-03-10T17:46:18.5+00:00
Belle Zhu 20 Reputation points
4 answers

i need a callback

I have been trying to get through to talk to someone on the phone, but I cannot get through. I am requesting a callback. this is urgent.

Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2025-12-12T15:20:44.14+00:00
ruby Raine 5 Reputation points
edited a comment 2026-03-04T23:48:06.49+00:00
Anonymous
2 answers

How to recover my university OneDrive data

Hi, Is it possible to recover my University OneDrive data from a deleted account? I have asked the IT service of my school, but they said the server was deleted and no longer to access, so they couldn't help me. I would like to ask any chances of recover…

Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2026-03-03T08:46:10.6633333+00:00
Winnie Ho 0 Reputation points
answered 2026-03-03T10:34:01.26+00:00
Michelle-N 20,735 Reputation points Microsoft External Staff Moderator
1 answer

VANISHED NOTES

I took that notes for over 8hrs and ik for a fact that I autosave that because as I remember I did take my online quiz after taking that notes and from my website history it did say Feb 20 2026. and it did just vanished out of nowhere even the history…

Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2026-02-28T05:21:59.84+00:00
none 0 Reputation points
commented 2026-03-02T09:45:25.7433333+00:00
Anonymous
2 answers One of the answers was accepted by the question author.

Unable to sign into OneDrive

I'm trying to sign into OneDrive using my University account login. As I sign in, it says "Sorry, but we’re having trouble signing you in", and then: AADSTS50020: User account [Moderator note: personal info removed]@deakin.edu.au' from…

Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2026-02-24T07:04:24.63+00:00
LOTTIE MAY LODGE 20 Reputation points
commented 2026-02-26T07:41:05.0133333+00:00
Jayden-P 26,275 Reputation points Microsoft External Staff Moderator
2 answers

Something went wrong We're sorry, sign-in isn't working right now. But we're on it! Please try again later. If this problem persists, contact your support team and include these technical details

I can't login to Microsoft Correlation ID: <PII removed>

Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2026-02-23T15:15:38.58+00:00
Anonymous
commented 2026-02-25T07:53:13.3833333+00:00
Austin-H 8,380 Reputation points Microsoft External Staff Moderator
1 answer

OneDrive is permanently stuck on “Looking for changes” on my Mac

Hi, My OneDrive is permanently stuck on “Looking for changes” on my Mac, and it never finishes syncing. Here’s what I’ve already tried: Unlinked and re-linked my OneDrive account Quit and reinstalled OneDrive Cleared the OneDrive cache Removed related…

Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2025-11-14T20:35:43.4433333+00:00
Saeed Zolfaghary Pour 5 Reputation points
commented 2026-01-29T02:44:23.77+00:00
S.J. Huskey 0 Reputation points
2 answers

Two OneDrive-folder with the same name - how to fix this?

I am using OneDrive as a member of different organisations and so far this was fine. Since an update, however, the OneDrive folders in my sidebar don't bear the name of the organisation they belong to anymore. Instead, Ive got two folders simply called…

Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2026-01-22T16:49:10.53+00:00
Lucas Gunkel 0 Reputation points
commented 2026-01-28T05:24:45.1133333+00:00
Kha-N 8,265 Reputation points Microsoft External Staff Moderator
2 answers

All of my files are suddenly gone

I am a university student who uses OneDrive through my university. Suddenly all of the files on my computer disappeared yesterday, and I do not have access to the rest of them. I really need these documents back.

Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2026-01-15T22:24:23.9666667+00:00
Guedira, Elias Michael 0 Reputation points
commented 2026-01-19T07:53:21.63+00:00
Anonymous