33 questions with Microsoft 365 Insider | Install, activate, and update | MacOS tags

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6 answers

Skype for Business not working on Mac using Mojave 10.14.5

I have recently upgraded my MAC OS to Mojave 10.14.5 and my Skype for Business has stopped working. It won't load at all, just the icon appears in the dock but nothing else happens.  I have deleted and reinstalled multiple times now, following…

Microsoft 365 Insider | Install, activate, and update | MacOS
asked 2019-06-07T09:32:28+00:00
Anonymous
21 answers

Excel 16.97 update error

Hi, I am getting an update error installing Microsoft Excel 16.97 on Mac OS Sequoia. I am currently on 16.96. The install stops near the end of the progress bar for a long time and then I get an update error. I've had similar issues before and resolved…

Microsoft 365 Insider | Install, activate, and update | MacOS
asked 2025-04-24T19:52:36+00:00
Anonymous
28 answers

Microsoft Office Update for Mac Fast Insider Version 16.30

Hi. I keep having an ongoing issue that when I try to update the latest version for Fast Insider 16.30. (I keep on having the problem.) Each time I run, I get the following message: One or more update packages could not be downloaded. Please try…

Microsoft 365 Insider | Install, activate, and update | MacOS
asked 2019-09-27T12:44:07+00:00
Anonymous
13 answers

Can not close "Your privacy option"-dialog when starting office app like Word or Excel

After a fresh install on a Mac Big Sur, (Current channel (preview)) I get a dialog when opening Excel or Word. First "What's new in Excel", then the dialog "Your privacy option". I can click on the OK-button, but nothing happens. When…

Microsoft 365 Insider | Install, activate, and update | MacOS
asked 2021-06-08T11:20:16+00:00
Anonymous
4 answers One of the answers was accepted by the question author.

Office 365 AutoUpdate fails updating on Mac

I am having trouble in updating my Office 365 Programs on my MacBook Pro running BigSur.  the current version is 16.43.20110804, and the Microsoft AutoUpdate detects, that there is already the version 16.44.20112300 available. When starting the update,…

Microsoft 365 Insider | Install, activate, and update | MacOS
asked 2020-11-29T16:49:19+00:00
Anonymous
6 answers One of the answers was accepted by the question author.

Installation on MAC OS 11.4

"Yesterday, Saturday July 31, 2021, I purchased Office 365 for MAC. I installed over a working previous copy of 365 and all went well. Upon trying to use Word, I received a message, "Your account ___@___.___ has an expired Microsoft 365…

Microsoft 365 Insider | Install, activate, and update | MacOS
asked 2021-08-01T19:06:16+00:00
Anonymous
2 answers

Insider Mac (Slow Ring) - Can't Update Apps (Autoupdate 4.24)

I've never had this issue before. The Autoupdate process is failing. Downloads are slow, and then patching the apps (installing...) takes 5-10 minutes. This is on a new-ish MacBook Pro i7 with 6 cores. I'm on the Slow ring because I've been burned stung…

Microsoft 365 Insider | Install, activate, and update | MacOS
asked 2020-06-21T16:08:05+00:00
Anonymous
2 answers

Microsoft AutoUpdate on Mac version 4.5 (18110402) crashing repeatedly

Microsoft AutoUpdate on Mac version 4.5 (18110402), released in Nov 2018, is crashing repeatedly on my Mac. OS version 10.13.6 (High Sierra).   This was not an issue with AutoUpdate for Mac v4.4. I'm currently on Office Insider Fast version 16.20…

Microsoft 365 Insider | Install, activate, and update | MacOS
asked 2018-11-29T04:38:10+00:00
Anonymous
4 answers One of the answers was accepted by the question author.

Microsoft Power BI

How is the best way to download / access Power BI on my MAC?

Microsoft 365 Insider | Install, activate, and update | MacOS
asked 2024-02-01T15:39:48+00:00
Anonymous
1 answer

how to join beta from mac app store versions

I purchased and downloaded microsoft 365 from the mac app store for an M1 mac running big sur. I wanted to try the excel beta for speed increase on m1. The help menu does not show what the instructions explained:  I downloaded Microsoft auto update app…

Microsoft 365 Insider | Install, activate, and update | MacOS
asked 2020-11-21T22:38:09+00:00
Anonymous
1 answer

Outlook 365 for mac version 1615 crashes after update

I am running office 365 on a mac, and the automatic update just updated outlook. I use the office insider fast update. After updating the outlook won't start anymore and crashes immediately on startup. It refers that it can't find : Library not loaded:…

Microsoft 365 Insider | Install, activate, and update | MacOS
asked 2018-06-07T12:17:15+00:00
Anonymous
3 answers

Is there a way to make Autoupdate ONLY run manually

First, yes, I've explicitly disabled all notifications for autoupdate, disabled "Automatically keep apps up to date" and disabled same in prefs. Here, proof: There, I trust that shall end questions about notification or app settings. The…

Microsoft 365 Insider | Install, activate, and update | MacOS
asked 2022-04-13T15:31:45+00:00
Anonymous
12 answers

MS Update problem via the Terminal utility...

I have been unable to open any of my Office 365 applications and since I have not been able to export an .olm file from Outlook I do not want to uninstall Outlook and do a clean reinstall of my Office 365 suite because I will lose a lot of information…

Microsoft 365 Insider | Install, activate, and update | MacOS
asked 2018-10-09T11:49:17+00:00
Anonymous
0 answers

Unable to update Office using Microsoft AutoUpdater

I was updating using the Office Insider Fast method through Microsoft AutoUpdate.  From one of the last updates pushed out, my Microsoft AutoUpdater is unable to save my settings for the Office Insider Fast option and says there are no updates…

Microsoft 365 Insider | Install, activate, and update | MacOS
asked 2017-03-27T00:58:23+00:00
Anonymous
20 answers

AutoUpdate Error - One or more update packages could not be downloaded

I have been having this issue for a couple months around the same time I upgraded to OS X High Sierra (10.13).  Whenever I try to update using auto update I receive the following message: "One or more update packages could not be downloaded.  Please…

Microsoft 365 Insider | Install, activate, and update | MacOS
asked 2018-01-17T11:37:44+00:00
Anonymous
1 answer

Why do I have to grant access permissions?

Split from this thread about something entirely different. I have a problem with Word files not opening because it says: "Word cannot open the document: user does not have access privledges. I don't have permission rights to open them. It seems ot…

Microsoft 365 Insider | Install, activate, and update | MacOS
asked 2020-12-15T16:57:10+00:00
Anonymous
1 answer

AutoUpdate and Rosetta2

Split from this thread. There's a new version of AutoUpdate today. Download a copy of the current version of AutoUpdate from this link, install and then run AutoUpdate to bring your installation to current update level, then restart your Mac. If the…

Microsoft 365 Insider | Install, activate, and update | MacOS
asked 2021-02-09T17:57:05+00:00
Anonymous
48 answers

OneDrive causes extended fileproviderd CPU activity, hurts battery life

UPDATE possible solution: Try OneDrive's bundled reset script https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c  Wasn't sure where to post this since there's no OneDrive topic. I’m using OneDrive insider…

Microsoft 365 Insider | Install, activate, and update | MacOS
asked 2021-11-16T19:19:22+00:00
Anonymous
2 answers One of the answers was accepted by the question author.

Just installed Outlook 16.46 on Mac beta channel - does not open, app icon crossed out

Hi - just upgraded Office 365 on the Mac Insiders (Beta) channel. After doing so, Outlook does not launch; the icon appears crossed out (see below); I get a dialog on launch that says "You can't open the application "Microsoft Outlook"…

Microsoft 365 Insider | Install, activate, and update | MacOS
asked 2021-01-20T14:59:20+00:00
Anonymous
3 answers

The ability to select the Office Insider Program is greyed out

Let's start with a picture: This is pretty much the same as https://answers.microsoft.com/en-us/msoffice/forum/msoffice\_officeinsider-mso\_mac/the-ability-to-select-the-office-insider-program/812a6957-7bc5-48ed-b0a9-413d78c9ffd2 However, I have…

Microsoft 365 Insider | Install, activate, and update | MacOS
asked 2018-01-13T07:03:46+00:00
Anonymous