223 questions with Microsoft 365 and Office | OneNote | For business | iOS tags

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2 answers

OneNote sync issues

I use OneNote on my iPad and laptop. I usually take notes on my iPad, but I can see all the files on my iPad. There is nothing wrong with that. However, on my laptop, the files on my iPad are not synced. I tried syncing on the iPad and on the laptop, but…

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-08-31T02:46:14.52+00:00
Hayes Indra 0 Reputation points
commented 2026-09-01T15:55:32.7833333+00:00
Alina Le 5,000 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

Unable to log into one note

Hi am using IPhone 17, software is updated. Am unable to log into my one note account. All other office 365 apps are working perfectly. Have even tried to login via OneDrive but no success. everytime I try login to one note it gets into a vicious loop of…

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-08-04T13:53:22.7933333+00:00
Sankalp Chopra 30 Reputation points
answered 2026-08-21T18:57:14.6133333+00:00
حسن مهدي علي القطو ي 0 Reputation points
1 answer One of the answers was accepted by the question author.

Unable to login to OneNote on iOS using work credetials and authenticator

Hi, I am currently unable to login to my OneNote app for iOS using my work credentials. Its the only authorized application that I cannot access. It goes through the authenticator process and then provides and error OneNote can't open this notebook…

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-08-21T15:54:49.9166667+00:00
Kubis WO JK@C Air Force Exec@Defence365 20 Reputation points
edited an answer 2026-08-21T17:30:32.8566667+00:00
Jay1 Tran 615 Reputation points Independent Advisor
2 answers

One Note won’t let me sign n on app

Any time i try to log in to my account on one note it won’t let me and the attached message pops up

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-08-19T12:26:37.27+00:00
Niamh Canavan 0 Reputation points
commented 2026-08-21T07:08:39.3633333+00:00
Killian N 3,900 Reputation points Independent Advisor
3 answers

OneNote for iPhone repeatedly returns to Sign In after successful Microsoft 365 Business authentication

I am having a very specific sign-in problem with the OneNote app on my iPhone 13 (iOS 26.5.2) and would appreciate help determining what is preventing OneNote from completing the sign-in. I recently changed from Microsoft 365 Family to Microsoft 365…

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-08-11T12:04:57.48+00:00
Jason R 0 Reputation points
commented 2026-08-14T20:42:16.5933333+00:00
Kristen Tran 1,530 Reputation points Independent Advisor
1 answer

NEW VERSION APP ONENOTE IPHONE/IPAD DOESN’T WORK WITH ENTERPRISE MICROSOFT 365

With the version of OneNote 16.112.2 I’m note able to start using OneNote. It seems that after authotization by Microsoft Autehnticator, OneNote do not start.

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-07-31T08:45:38.0733333+00:00
Vitor Paranhos Pereira 5 Reputation points
commented 2026-08-13T16:41:16.0366667+00:00
Jason Hebert 0 Reputation points
1 answer

How to Log back in to One Note with error using Work Email with error: OneNote can't open this notebook because it has been deleted or moved

Logged out of Onenote on my Ipad Device due to sync error and I cannot log in again since the error persists with OneNote can't open this notebook because it has been deleted or moved. Ive tried several log in methods but it always prompts me to log in…

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-08-12T16:34:26.7+00:00
Vissia Victoria Martinez 5 Reputation points
commented 2026-08-12T23:53:29.31+00:00
Ruby Nguyen 1,725 Reputation points Independent Advisor
2 answers

OneNote for iPad version 16.112.2 has a bug preventing user closing an open notebook (please fix)

Since latest upgrade the above behaviour is apparent. The close icon is not selectable and the inbuilt swipe left to close does not work. The only option is to "Delete All Notebooks" under "Reset OneNote" option in Settings app. This…

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-07-30T00:59:38.0266667+00:00
SColley 20 Reputation points
edited a comment 2026-08-10T13:22:52.0466667+00:00
SColley 20 Reputation points
5 answers

OneNote on iOS not syncing synchronizing - how to fix:

After being stuck (again, though not often enough to remember how I fixed it), my iPhone (and iPad) iOS devices stopped successfully synchronizing OneNote data. Here's how I JUST fixed it, with effectively no risk to your saved data: On my iPhone…

Microsoft 365 and Office | OneNote | For business | iOS
asked 2025-09-22T16:44:35.0733333+00:00
Joe Conner 20 Reputation points
answered 2026-08-01T17:59:12.0366667+00:00
JessieG 0 Reputation points
1 answer

OneNote Login Issue iOS

OneNote on my phone will ask me to sign-in, run through Microsoft authenticator and then return back to the same screen after. I cannot access any of my notebooks on the mobile app. Web app is fine through browser. Authenticator never prompts me for a…

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-07-30T14:18:57.19+00:00
Wesley Herode 5 Reputation points
edited a comment 2026-07-31T19:36:07.51+00:00
Hardee, Jordan 5 Reputation points
1 answer

Selecting any search result will crash iOS OneNote app

I have two notebooks. Every time I do a search, for example, the app finds 3 hits on the keyword, if I select any, the app will crash, but sometimes it works and directs me to the location. 90% of time it’s a crash. OneNote works fine on my windows…

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-07-28T21:34:39.1033333+00:00
Porta, Larry 0 Reputation points
answered 2026-07-28T22:35:49.66+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Unable to Open Local .onetoc2 Notebook on iPad (Offline Files Window Is Blank)

Dear Community, I'm trying to open a .onetoc2 notebook on my iPad so I can work with it locally. I do not want to use SharePoint or OneDrive due to data protection requirements. The notebook was created in OneNote on my Windows desktop PC and is stored…

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-07-17T07:36:56.35+00:00
Lucas M 20 Reputation points
commented 2026-07-17T09:18:44.4766667+00:00
Jayden-P 26,275 Reputation points Microsoft External Staff Moderator
1 answer

Onenote file sharing from Ipad to Ipad

Hello everyone, As a long-time user of OneNote, I would like to draw your attention to a minor issue that needs to be addressed. It's absurd that so little effort has been put into ensuring compatibility with file sharing. I use OneNote on my iPad and…

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-06-09T18:24:25.02+00:00
Kira wr 0 Reputation points
commented 2026-06-11T03:05:36.5333333+00:00
Jade Ng 15,480 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

White screen when returning to ONE Note on my IPAD

In the last days i felt what i think might be a bug when using my one note on my iPad pro. It happens when I use another app and return to one note. I get the app screen completely white and i need to close the app and re-open again.

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-04-15T04:44:02.7033333+00:00
Quirino Lima 25 Reputation points
recommended 2026-04-30T11:41:38.5366667+00:00
Anonymous
3 answers

OneNote goes blank on IPAD iPadOS 26.4.1 (23E254) when switching between applications

Onenote version 16.108, running on iPadOS 26.4.1 (23E254), is experiencing functionality issues. When working in a window, writing or pasting notes, and switching to another application, some content is copied with the intention of returning to OneNote…

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-04-13T22:04:30.7+00:00
Ron.M 45 Reputation points
commented 2026-04-18T04:58:54.1633333+00:00
Vivian-HT 17,895 Reputation points Microsoft External Staff Moderator
2 answers

OneNote iOS/iPadOS Ink to text not working on iPad Pro

Hi In OneNote on an iPad Pro (M4 iPadOS 26.3.1) does anyone know why Ink to Text is not working? I've used the Lasso Select tool to select the hand-written notes then selected the Ink to Text tool (Pen with letter A on it), but it doesn't do anything at…

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-03-27T10:38:06.93+00:00
Jeremy Lloyd 0 Reputation points
answered 2026-03-27T11:38:43.2866667+00:00
Anonymous
1 answer

Issue with OneNote

My content in OneNote cannot be synchronized between my laptop and my cellphone. Please contact me via phone call. Thx!

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-02-20T09:19:41.6066667+00:00
刘烨炜 0 Reputation points
commented 2026-02-23T15:46:25.0366667+00:00
Daniel-Vo 6,355 Reputation points Microsoft External Staff Moderator
1 answer

Mis-aligned text and line spacing on OneNote between ipad and windows

In the last week, my ipad sync of my OneNote now misaligns the text spacings so that the text on the ipad is no longer between the ruled lines. This was not an issue before and it showed the same on both ipad and windows PC, with the text all between…

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-02-19T10:36:44.9966667+00:00
Troy Andrews 0 Reputation points
commented 2026-02-19T13:38:06.9133333+00:00
Troy Andrews 0 Reputation points
2 answers

OneNote "send copy of page" not working

I use OneNote on my ipad and use the 'send copy of page' button to upload notes. I experienced the glitch in October/November 2025 where this feature stopped working but it was eventually resolved Since around mid Jan this year, the 'send copy of page'…

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-02-10T04:36:14.7666667+00:00
Hilary 0 Reputation points
commented 2026-02-10T05:54:35.96+00:00
Hilary 0 Reputation points
4 answers

Unable to highlight text to copy on iPad air 13 OneNote app

Unable to highlight text to copy on iPad air 13 OneNote app. I was yesterday morning but now no longer able to do so. I am able on phone, MS365 site, and app.

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-02-04T18:07:13.8633333+00:00
Cody 20 Reputation points
commented 2026-02-06T21:18:53.8966667+00:00
Pauline Laing 0 Reputation points